humblephee
humblephee SG Join Fellow
1,802 Fellows
GOOD MINISHOP RATE 90%
54.18

High End Premium Hard cover Travel Luggage TSA Lock SG Seller Sizes Cabin Light Weight


Customer who recommended this item
14
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 27, 2016
Return Exchange Policy (1) Seller Apr 27, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (7)

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 06, 2019 bb_*** (SG SG)
Netural Nov 04, 2017 Aly*** (SG SG)
Highly Recommend Nov 01, 2017 anq*** (SG SG)
Highly Recommend Oct 23, 2017 lee*** (SG SG)
Recommend Mar 08, 2017 n_k*** (SG SG)
Highly Recommend Jan 13, 2017 pat*** (SG SG)
Highly Recommend Dec 22, 2016 xzq*** (SG SG)
Highly Recommend Oct 22, 2016 cnt*** (SG SG)
Recommend Oct 12, 2016 shu*** (SG SG)
Recommend Oct 07, 2016 taz*** (SG SG)

Item Q&A(15)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    humblephee
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    humblephee
  • Answered
    Question
    anc******* 2019-05-17
    Answer
    Hi
    It is still available.
    humblephee 2019-05-19
  • Answered
    Question
    ste******* 2018-05-25
    Answer
    Hi,

    Material is not very good. Therefore we do not import in anymore.

    Thank you for asking
    humblephee 2018-05-25
  • Answered
    Question
    ver******* 2018-02-03
    Answer
    Private Enquiry
    humblephee 2018-02-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lui******* 2018-02-02
    Answer
    1) no contact
    2) my boss is around between 5-6pm. You may drop by n view the luggage.

    Thank you very much!
    humblephee 2018-02-02
  • Answered
    Question
    joy******* 2018-02-02
    Question
    do you have someone around after 3pm in your office ?
    Answer
    Nope.
    Appt is strictly required.
    At least 1 day in advance. So that we can ensure someone is around.

    PS: we are close on weekend.

    Thank you
    humblephee 2018-02-02
  • Answered
    Question
    lui******* 2018-02-02
    Answer
    Hi,

    Kindly let us know at least 1 day in advance so that we could arrange someone to be around.

    Appointment is preferred. as we have deliveries and meetings during the day.

    Thank you
    humblephee 2018-02-02
  • Answered
    Question
    anq******* 2017-10-29
    Answer
    Hi,

    Warranty.

    Within 7 days, any fault do let us know.

    Thank you
    humblephee 2017-10-30
  • Answered
    Question
    tan******* 2017-10-21
    Answer
    Hi, cannot be used as cabin.

    Thank you
    humblephee 2017-10-21
    Question
    So that means will be the 20inch one? Will you be there at 3 later?
    Answer
    Hi,

    Kindly come after 3pm.

    Pls do not come earlier than that as no one is in office.

    Thank you
    Question
    Ok I come over now from 1km mall
    Answer
    Thank you for your purchase and support
Ask Question

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Policy & Notice
How to Return/Exchange