Min. $50.00 Purchase15 days from issued date
Min. $30.00 Purchase15 days from issued date
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $10.00 purchase.
Free shipping over $30.00 purchase.
Free shipping over $60.00 purchase.
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A: Dear buyer, usually, Qxpress will take 2~3 working day for the delivery.Singpost will take 3~5 working days for small packet delivery, but sometimes there may slightly delays, NO tracking for normal mail, for bulky parcel which not able to fit into your mail box, postman will leave your parcel at your nearest post office with or without notice,please bring IC to check for bulky parcel at your post office counter. Pls kindly wait for another few more days, and check your letter box sometimes if you selected Singpost normal mail. you may Qpost us or email us at "email@example.com" with your Order or Cart number, if you still could not received your order after 1 week of your payment. Pls kindly understand, for a better communication and faster process, Pls make a "inquiry to sell" or email us before file a refund/cancel/non-receipt claims on the system. Thank u.
A: Dear Buyer, Pls kindly take a photo of the broken item and the delivery statement, Qpost or email us at "firstname.lastname@example.org" with your Order or Cart number. We will reply you accordingly.
A: Dear buyer, , you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US WITH QPOST BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside.For a hygiene reason, Pls note that the return item must be a original packing without trying. Thank you
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Delivery took about 3 weeks to arrived, received in good condition.
Type:Lace Grid Tape (Big)
Very Pretty!!!! Love it!! Fast delivery too.
Type:218 Black Band(+S$1)
Third time purchasing it . Fast delivery . Product very good . Thanks .
Received in good condition.
Type:216 Transparent Band(+S$1)
Just received it. Haven't try. Thanks
Type:Lace Grid Tape (Small)
Hi when will lace grid big be restock? Thanks!
hi, yes, take about 2~3 weeks, our square 2 and citylink retail outlet still have some stock. thank you
Hi! Is it instock already?
warehouse not yet, how many you want? I check outlet stock for you
Hi I would like to get about 3 packs if possible? Thanks!!
I check and get back to you. thank you
Okie sure! Thank you!
hi, dear buyer, I get back 3 packs from outlet already. so, I edit the Qty to 3, you can order now. thank you
Oh thank you so much!!!
did you order already? I only updated 3 pcs of the Qty, thank you
Yes ordered once I saw your reply! ^_^ Thank you so much for your help! Really appreciates it!
thank you, have a nice day.
Hi! Thank you so much for the fast delivery of the items. I tried using it over the weekends, and realised the quality is different from the pink packaging ones I've used previously and shown on your qoo10 page. It's much thinner, doesn't stick well and doesn't hold the double eyelids folds at all. And I wasted a lot just for 1 time use. Kinda disappointed cos I wasn't inform of the changed version. And ordered 3 packets thinking it's the older pink packaging version. Can I get a refund for the 2 new ones which I have not open?
I don't mind bringing to your shop at citylink for a refund. Cos really no point keeping them. It doesn't works for me anymore. :(
hi, dear buyer, this is upgarded packiing from same manufactry, we also tested before we bring in, you may try one more time. however, if still no satisfy, u can send back us or return to our outlet to get refund. thank you
Yes i do like the packaging very much actually. Thank you so much for the prompt reply! I will give it a try again. Is there a time frame to return for a refund?
no worries. you may return and get refund from us within 3 months with original packing. my colleague advise you may use skin conditioner to clean your eyelied before use it. thank you
Hi! is the price same instores? or would be more expensive compared to online for the eyelid tapes? thanks
hi, dear buyer, yes, is same price at our outlet. thank you
Sori if i wan a naturel look n dark volume on d lash so for 216, 217 n 218 which one will u recommend ? N i shd take d tranparent or d black band? Tis 3 design which is d most popular n tranparent n d black band which is more sellable? Thks for ur patient.
sorry it depends on, so many design, difficult to advise. thks
N can i kno wat is d diff of tranparent band n black band? Black band will make d lash look volume n thicker n tranparent will look more naturel ? Am i right?
Hi do u have any shop in sg? Can i go direct to ir shop n buy d eyelash as i can see d texture on d lash n maybe u can help me to see which model no is suitable for my eye as u have alot of diff lash so i dot kno which one to choose?
hi, yes, we do have outlet at Novena Square 2 and Nex mall, pls refer to your website for the address. you may directly buy from shop. thks
N do u sell d brand of yanyaxi eyelash?
Hi when will u retock 905 cos i see is alr out of stock for 905? N for 077 is it v hard n rough to stick on d lash ? D band is it make of rubber cos i buy tis brand be4 for other model no n d band is hard n rough so i find tat is v hard to stick onto d lash so i wonder for no 077 n 080 tis 2 model no band is it rough n hard? Lastly can u tell me for tis 077 n 080 which is more sellerable n look dark n thicker n which is more popular? Which one can give a doll look? Thks
hi, sorry for the late reply, we updated stock, we do have 905. 077 is more sellerable. thks
There isn’t any posted question about item.