- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $65.00 purchase.
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This item has been added to the Restock List. You can edit at Wish List.
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-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
Singpost - delivery usually takes 2-3 working daysQxpress - delivery usually takes 1-2 working days Ninja Van - delivery usually takes 1-2 working daysif you have any question about shipping,please e-mail us.E-mail :jessclosetcs @ gmail.com / 674 250 01
Please forward all queries and replies to JessclosetCS@gmail.com. Kindly do not send your requests via Shopping Talk as we're unable to receive them.Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply. Thanks for your understanding, JessCloset
* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.
Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days. Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.
While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.
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Fast delivery. Nice green . But how to wear ? Inner Lining very much shorter.than dress length :(
Color:Green | Size:L
2nd time buying. This time bought one size smaller but fitting....should get 4XL instead.
Color:Navy Blue | Size:3XL
Received in good condition and fast. Love the design. Thanks
Colour:Black | Size:M
Delivery was really fast…
Colour:White | Size:3XL(+S$1)
Colour:Black | Size:6XL(+S$1.50)
Color:Black | Size:6XL
Color:Black | Size:2XL
Color:Navy Blue | Size:XL
Color:Black | Size:3XL
Color:Green | Size:5XL
Color:White | Size:2XL
Color:Navy Blue | Size:4XL
If you have any queries or requests, please contact us at JessclosetCS@gmail.com.
Please do not send your requests via Shopping Talk as we're unable to receive them.
Thanks for your understanding!
Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.
Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.
To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at firstname.lastname@example.org.
We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.
While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.
All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.
If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.
We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.
Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.
For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N
Hello, will you restock navy blue size XL? Thanks
Hi, may I know when will there be a restock for the red dress?
Hi sorry we will not restock this item thanks
Hi I did not receive my dress since 5 Sep my order no. Cart: 113059884 please check and advise
Hi Thanks for your message. Sorry to hear your parcel hasn't arrived yet. At this stage, we will have to assume that it is probably lost. Can you please email me at JessClosetCS@gmail.com and then we decide what to do. We can offer you a compromise solution. Please include your order number in the email. Thanks for your patience. Jesscloset
Do you still sell those dresses? Thanks
Hi yes we do
Can I self collect?
Hi Thanks for your message. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
HiI would like to check is the cloth stretchable? Also,can i have the dimenson of 5xl and 6xl ?
Hi, Thanks for your message, This is not a strecthable cloth. Attache are the measurement.Regards Jesscloset
Hi, is it possible to exchange for bigger size ??
Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
Hi seller, if I order the white dress on Friday. Did I receive on Monday 14 September. Because I need a dress on my company dinner. Can get it?
HiThanks for your query. You can receive your item by Monday if you select courier service. Regards, Jesscloset
Hi seller, thanks for reply. So I should pay for the qxpress will be fast receive ma?
HiBy the time the system confirmed the order, Qxpress has left for the day. We can send the parcel tomorrow but the earliest you will receive it will be on Tuesday. Please let us know if this arrangement is still suitable or you would like to cancel the order. Kindly email your order number 152534760 to JessclosetCS@gmail.com by 14/9, Monday, 11am so that we can process your request quickly. Sorry for any inconvenience caused. Regards, Jesscloset
Hi. Thanks for reply me. I need the dress on Monday night. So Tuesday can make it for my company dinner. I needed the dress alot. Because you say can on monday receive. So i will be order. I dont like to cancel the items always. If can send me on Monday night. And Tuesday I need to work in morning shift. After that straight away from work go company dinner. So I need the dress on Monday night. Can you please help me to get for me. Please.
HiWe've just replied you twice via email. Could you please forward your messages to JessclosetCS@gmail.com as it is quicker for us to get back to you? Regards, Jesscloset
There isn’t any posted question about item.