Himalayan Salt Lamp Natural USB Colourful Crystal Salt/air purifier
7 items sold
12.00

Himalayan Salt Lamp Natural USB Colourful Crystal Salt/air purifier


Customer who recommended this item
93
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Terms and conditions for delivery Seller Sep 17, 2015
Exchange/Return Policies Seller Sep 17, 2015
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (60)

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Customer Review (71)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 27, 2019 kel*** (SG SG)
Netural Feb 25, 2019 peg*** (SG SG)
Highly Recommend Feb 25, 2019 shi*** (SG SG)
Highly Recommend Feb 10, 2019 qua*** (SG SG)
Highly Recommend Feb 07, 2019 smr*** (SG SG)
Recommend Jan 17, 2019 pro*** (SG SG)
Highly Recommend Jan 12, 2019 ahu*** (SG SG)
Recommend Dec 17, 2018 teo*** (SG SG)
Netural Dec 14, 2018 law*** (SG SG)
Highly Recommend Dec 13, 2018 ona*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Terms and conditions for delivery

    Qxpress is the default delivery option in our shop and we only recommend Qxpress to buyer. Because it is faster,come with insurance and tracking number.Seller will update tracking in the system once order confirm. If there are any loss/delay/damage of product in the transit, buyer are to hold Qxpress responsible. Qxpress customer service can be reached at info@qxpress.sg

    Singpost Normal mail is the cheapest shipping method in Singapore.However it is not trackable,and Singpost will not be responsible if the item is lost and there is no way to recover the parcel. The singpost delivery period is 5-14 working days to deliver exclusive of weekend and PH, and sometimes it may even take up one month to deliver.

    For buyer want to change to normal mail for a cheaper shipping rate, please take note by doing so, you have agreed that buyer will take ALL RISK during transit if there is any Missing/Broken/damage parcel occurs.
    X Factor
  • Notice

    Exchange/Return Policies

    Dear Customers,

    Please refer below for our Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.

    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.

    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 1-2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send after evaluation

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from goods receipt Date
    X Factor
  • Answered
    Question
    awm******* 2019-02-27
    Answer
    yes restock will arrive next week
    X Factor 2019-02-28
  • Answered
    Question
    fig******* 2019-01-15
    Answer
    Hi
    it has 7 color to adjust
    Touch the switch button , the color of the lamp is gradual. (The brightness cannot be adjusted)
    X Factor 2019-01-17
  • Answered
    Question
    roy******* 2018-12-05
    Answer
    Private Enquiry
    X Factor 2018-12-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sus******* 2018-09-26
    Answer
    Hi ard 570-590g per refill
    X Factor 2018-09-26
    Question
    Wanted to order 2 lamps + refills but noticed your price has increased :(
    Answer
    Dear customer

    What is the last price u saw?

    Did u mean the 2nd set option price ?
    Question
    Yes 2nd set was $13.90
    Question
    As no weight description for the refill thus delay 1 day due to checking the answer. And price increased by $1 already :(
    Answer
    No worry I reduce $1 for u, but pls order it ASAP. I will change back after ur order.
    Question
    Ok thanks. Will order now :)
    Question
    Done. Thanks so much.
    Question
    Can buy more refills from you separately?
    Answer
    Yes how many packet of refill u wanna get , I can send a link to u
  • Answered
    Question
    kri******* 2018-09-09
    Answer
    yes it comes with salt
    X Factor 2018-09-09
  • Answered
    Question
    han******* 2018-08-01
    Answer
    yes can be refilled , we have ready stock, will add in now
    X Factor 2018-08-01
  • Answered
    Question
    sn5******* 2018-07-20
    Answer
    U can connect USB at all time as this led container is not chargeable . U may simply turn off the light by pressing the button

    Hope this helps
    X Factor 2018-07-20
  • Answered
    Question
    ong******* 2018-07-20
    Answer
    Hi morning

    It will be better if you only turn on when u need to use it.

    Yes The salt will melt due to the heat from led light. But it is at very very slow speed. The packet of salt probably can be used for year .
    X Factor 2018-07-20
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Address
WEDGE MOUNT INDUSTRIAL BUILDING 35 JALAN PEMIMPIN #04-02A

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How to Return/Exchange