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JK-Commerce
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8%
POWER MINISHOP RATE 90%
Hion 3D Curved Tempered Glass★iPhoneXS/MAX/XR/8/7/6/Plus/Galaxy Note9/8/S9/S8/Plus/S7/Edge/A8/2018/G
52 items sold
4.40

Hion 3D Curved Tempered Glass★iPhoneXS/MAX/XR/8/7/6/Plus/Galaxy Note9/8/S9/S8/Plus/S7/Edge/A8/2018/G


Customer who recommended this item
416
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Hion 3D Curved Tempered Glass★iPhoneXS/MAX/XR/8/7/6/Plus/Galaxy Note9/8/S9/S8/Plus/S7/Edge/A8/2018/G7 Case Friendly Screen Protector
BOOKMARK 1 2 3 4 5 6 7

Photo Review (150)

Customer Review (502)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 10, 2018 Kwa***
Highly Recommend Dec 08, 2018 how***
Highly Recommend Dec 07, 2018 ant***
Highly Recommend Dec 06, 2018 ext***
Highly Recommend Nov 23, 2018 ros***
Highly Recommend Nov 22, 2018 lgr***
Highly Recommend Nov 06, 2018 iri***
Highly Recommend Oct 28, 2018 Tan***
Highly Recommend Oct 22, 2018 chr***
Highly Recommend Oct 14, 2018 inf***

Item Q&A(23)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10">Shopping List>Cancel/Refund/Non-Receipt >Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    JK-Commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    JK-Commerce
  • Notice

    Delivery Options

    Please take note that JK-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: JK-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    JK-Commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    JK-Commerce
  • Answered
    Question
    czi******* 2018-08-02
    Answer
    Private Enquiry
    JK-Commerce 2018-08-02
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Jan******* 2018-05-05
    Answer
    Dear Customer
    The seller can not cancel / refund.
    We ask for cancellation / refund through Qoo10.
    Please return by mail at convenient time.
    I will confirm the cancellation / refund after verification.

    (408564) UBI TECHPARK 10 UBI CRESCENT # 02-67 (Left Entrance) Singapore

    Thank you.
    JK-Commerce 2018-05-09
  • Answered
    Question
    ter******* 2018-05-04
    Answer
    Dear Customer
    Thank you for using.
    The item has been shipped.
    After confirming the status,
    I will request a fast delivery.
    Please double check the shipping address set in Qoo10.
    Please check your mailbox.
    Thank you.
    JK-Commerce 2018-05-04
    Question
    The address is correct. And been checking the mail everyday.
    Question
    The address is correct. And been checking the mail everyday.
    Question
    So meaning that the item is been mail. If i nv receive the item by next week. You wil not be holding responsible?
    Question
    Still haven receive it.
    Answer
    Dear Customer
    We apologize for any inconvenience.
    After checking the status once again,
    I will request a fast delivery.
    Thank you.
    Question
    Thank
    Answer
    Dear Customer
    Thank you for using.
    Have a good day ~
    Question
    Hi did u do a resend of item to me as per what u reply on 08 may. Cos i nv receive any thing yet. And sorry for the late respond as busy on work.
    Answer
    Dear Customer
    We apologize for any inconvenience.
    Please for your reply after checking the status.
    Thank you.
  • Answered
    Question
    van******* 2018-04-23
    Answer
    Dear Customer
    We apologize for any inconvenience.
    Did you attach the product after removing the protective film?
    The product is only adhesive at the end.
    Therefore, after attaching, the end must be pressed and attached.
    Thank you.
    JK-Commerce 2018-04-24
    Question
    Hi, I have followed the instruction given. Previously I bought 2 and all are facing the same problem. Please refund or change it to other brand's protector.
    Answer
    Dear Customer
    We apologize for any inconvenience.
    Exchange or cancellation / refund
    Please select and reply.
    Thank you.
    Question
    I would like to opt for refund.
    Answer
    Dear Customer
    We apologize for any inconvenience.
    We will approve the cancellation / refund of the item.

    Please return by mail at a time that is convenient for the customer.

    (408564) UBI TECHPARK 10 UBI CRESCENT # 02-67 (Left Entrance) Singapore

    I apologize once again for your inconvenience.
    Thank you.
    Question
    For returning of the items Will you be paying for the shipping fee of the item ?
    Question
    For returning of the items Will you be paying for the shipping fee of the item ?
    Answer
    Hi Customer,
    Do not worry. We will refund your return shipping fee to Q-money.
    Thank you for your patience.
    Question
    Sure. Kindly provide me with the address. One of the tempered glass was dropped n cracked. Hence I will be mailing 1 back to you.
    Question
    Sure. Kindly provide me with the address.
    Question
    Sorry the cracked protector is the one I bought the previous batch.. In this regards I will mail out 2 protector back to u. Thanks.
    Answer
    Dear Customer
    We apologize for any inconvenience.
    Office address.

    (408564) UBI TECHPARK 10 UBI CRESCENT # 02-67 (Left Entrance) Singapore

    We will process it immediately after confirmation.
    Thank you.
    Question
    Hi have u receive the Item? When will the refund get processed ?
    Answer
    Dear Customer
    We apologize for any inconvenience.
    After confirming return of goods,
    Cancellations / refunds will be approved.
    Cancellations / refunds are subject to Qoo10 policy,
    My Qoo10 -> Q-money can be confirmed after 3 business days.

    After returning the goods,
    Please request a cancellation / refund through Qoo10.
    The delivery is not canceled / refunded by the seller.

    Please return at a convenient time.

    (408564) UBI TECHPARK 10 UBI CRESCENT # 02-67 (Left Entrance) Singapore

    Thank you.
    Question
    Hi I'm unable to process refund.. please assist thanks..
    Answer
    Dear Customer
    We apologize for any inconvenience.

    Please request a cancellation / refund through Qoo10.
    Orders that have been shipped can not be canceled / refunded by the seller.

    Singapore Office
    150 Beach Road, Gateway West, #18-01, Singapore 189720

    Tel: 65 6500 4440
    Fax : 65 6735 3487
    Customer Service : Ask a Question
    Partnership : qoo10@qoo10.sg

    Thanks
    Question
    For seller to follow below steps :


    1. Go to your shopping list, click 'My Qoo10' at the top of the Qoo10 page
    2. Click 'Cart No.' to see order summary
    3. Click 'Post Question' under 'Inquiry and Conversation' written in blue below the order info
    4. Fill out your inquiry to the seller
    5. Click 'submit' to complete
    Question
    Please assist to follow the above instructions thanks
    Answer
    No customer information.
    Question
    Can you contact the qoo10 about this?
    Answer
    Dear Customer

    You can inquire below.
    Singapore Office
    150 Beach Road, Gateway West, # 18-01, Singapore 189720

    Tel: 65 6500 4440
    Fax: 65 6735 3487
    Customer Service: Ask a Question
    Partnership: qoo10@qoo10.sg

    Thank you.
    Question
    Please advise if you have received the item.
    Answer
    Dear Customer
    Thank you for using.
    I will reply after confirmation.
    Thank you.
  • Answered
    Question
    md5******* 2018-04-16
    Answer
    Dear Customer
    We apologize for any inconvenience.
    There is a slight delay in the stock of your order,
    Delivery has been delayed a bit.
    The item has been shipped.
    After confirming the status,
    I will request a fast delivery.
    Thank you.
    JK-Commerce 2018-04-17
  • Answered
    Question
    ong******* 2018-03-23
    Answer
    Dear Customer
    Thank you for using.
    The case-compatible full cover is option 1, option 2.
    The specifications are the same, and manufacturer differences.
    Thank you.
    JK-Commerce 2018-03-23
  • Answered
    Question
    eun******* 2018-03-21
    Answer
    Dear Customer
    We apologize for any inconvenience.
    It is judged to be damaged during delivery.
    I will delivery the item again.
    I will also request a fast delivery.

    Items must be shipped by air in Korea.
    Resend will be shipped by Singpost Normal mail.(DHL, one day required)
    Please for your generous understanding.
    Thank you.
    JK-Commerce 2018-03-21
  • Answered
    Question
    tid******* 2018-03-12
    Answer
    Dear Customer
    Thank you for using.
    Options 1 and 2 are for mobile phone case compatibility.
    Thank you.
    JK-Commerce 2018-03-13
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore

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Policy & Notice
How to Return/Exchange