HIT ITEM★DHC LIP CREAM 1.5g★ Japan Cosme Best Cosmetic Award★ Olive oil Vitamin E and Aloe
725 items sold
7.4

DHCHIT ITEM★DHC LIP CREAM 1.5g★ Japan Cosme Best Cosmetic Award★ Olive oil Vitamin E and Aloe

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Customer who recommended this item
476
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
COMMON FAQ Seller Nov 28, 2018
About Delivery Speed and Singpost Normal Mail Seller Nov 21, 2018
Manufacturer/
Place of origin
DHC / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (239)

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Customer Review (246)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 23, 2019 I.s*** (SG SG)
Recommend Apr 22, 2019 aif*** (SG SG)
Highly Recommend Apr 22, 2019 els*** (SG SG)
Highly Recommend Apr 22, 2019 ivy*** (SG SG)
Recommend Apr 21, 2019 i_p*** (SG SG)
Highly Recommend Apr 20, 2019 sun*** (SG SG)
Highly Recommend Apr 20, 2019 uhz*** (SG SG)
Highly Recommend Apr 20, 2019 eli*** (SG SG)
Highly Recommend Apr 19, 2019 hw.*** (SG SG)
Highly Recommend Apr 19, 2019 fer*** (SG SG)

Item Q&A(19)

Status
Question & Answer
  • Notice

    COMMON FAQ

    Q: Hi Seller, why i haven't received my Singpost orders?

    A: Hi Dear, please allow up to 18 working days for Singpost orders, please check your letterbox for your order/ collection slip from Singpost.


    Q: Hi Seller, whats your coupon password?

    A: Hi Dear, please click the SIGN UP AS MEMBER link on the store page, you'll receive upcoming passwords via E-Mail.


    Q: Hi Seller, why i don't see any option in the listing?

    A: Hi Dear, so sorry, it means the item is Out Of Stock, restock usually take place within one month.


    Q: Hi Seller, whats the expiry/best before date?

    A: Hi Dear, please whatsapp me directly at 87666938 to check the updated expiry/best before date of the product.


    Yukiyama
  • Notice

    About Delivery Speed and Singpost Normal Mail

    Dear Customers,

    We'd like to recommend you to use Qxpress as your preferred shipping option.
    It is a secure and faster way for you to receive the parcel(Usually orders before 12pm today will receive the order on the same day or latest next working day).

    For Singpost normal mail, it can take up to 28 working days, some bulky items may even require recipients to collect it personally at Singpost.
    Please note that we will not be able to do refund in case of Singpost lost mail.

    Thank you once again, have a great day ahead!

    Chris @Yukiyama


    Yukiyama
  • Answered
    Question
    Kel******* 2019-04-23
    Answer

    Hello dear

    This item was on sale with a release date on 13th April, We have already sent all orders on last monday, it should be in your letterbox soon.By Friday

    Thank you.
    Yukiyama 2019-04-23
    Question
    Tq
    Answer
    Welcome
  • Answered
    Question
    sk-******* 2019-04-22
    Answer

    Hello dear

    This item was on sale with a release date on 13th April, We have already sent all orders on last monday, it should be in your letterbox soon.

    Thank you.
    Yukiyama 2019-04-22
  • Answered
    Question
    she******* 2019-04-16
    Answer
    Private Enquiry
    Yukiyama 2019-04-16
  • Answered
    Question
    jez******* 2019-04-16
    Answer
    Hello dear

    This item was on sale with a release date on 13th April, but we accidentally updated the shipping status for some of the orders on 5th April, We have already sent all orders last friday, it should be in your letterbox soon.

    Thank you.
    Yukiyama 2019-04-16
  • Answered
    Question
    sie******* 2019-04-15
    Answer
    Private Enquiry
    Yukiyama 2019-04-15
  • Answered
    Question
    osc******* 2019-04-15
    Answer
    hello

    sorry, what is SPF?
    Yukiyama 2019-04-15
    Question
    Sun Protection Factor. Does it contain any sunscreen protection?
    Answer
    hello

    no it doesn't.
  • Answered
    Question
    the******* 2019-04-14
    Answer
    Hello dear

    so sorry, this item is on pre-order with a release date on 12th April, we accidentally clicked your order on 5th and confirmed it. but don't worry, we have just sent your order to Singpost today, you should be receiving within the next 7 working days.

    thank you!
    Yukiyama 2019-04-14
  • Answered
    Question
    mif******* 2019-04-13
    Answer
    Private Enquiry
    Yukiyama 2019-04-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Address
TYE SOON BUILDING 3C TOH GUAN ROAD EAST 02-01

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