Acev ★ Li-Ning ★ HomeBuddy ★ Plantronics
Acev ★ Li-Ning ★ HomeBuddy ★ Plantronics Join Fellow
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HomeBuddyCURTAIN [THICK material. Linen or Polyester. 85cm width]_ READY Stocks SG_ Doorway Curtain/ Japanese

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Customer who recommended this item
29 (Based on 31 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
[Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking Seller 2016-09-30
[Q]: Order Returns Seller 2016-09-29
Any queries? Contact us Seller 2016-09-29
more
Manufacturer/
Place of origin
Acev HomeBuddy Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(HomeBuddy@outlook.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description CURTAIN [THICK material. Linen or Polyester. 85cm width]_ READY Stocks SG_ Doorway Curtain/ Japanese Curtain/ Noren/ Curtain Pole/ Curtain Rod/ roller blinds
BOOKMARK 1 2 3 4 5 6 7

Photo Review (12)

Customer Review (31)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 18, 2018 knt***
Highly Recommend Feb 09, 2018 dta***
Highly Recommend Dec 21, 2017 sgz***
Recommend Sep 21, 2017 san***
Recommend Sep 11, 2017 j_q***
Highly Recommend Sep 05, 2017 kop***
Recommend Aug 30, 2017 cla***
Highly Recommend Aug 27, 2017 seb***
Recommend Jul 26, 2017 yap***
Recommend Jul 25, 2017 jac***

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

[Q]: You update "Estimated shipping date", BUT, I did NOT get it!
[A]: "Estimated shipping date" (the term used by Qoo10) is "courier collect date", NOT the date you receive items.
Courier needs 2 to 3 work day to fulfill task. Depends on location zones, we use courier (Qxpress Qoo10 courier, NinjaVan), and our in-house.
On the day courier collect ordered items, Qoo10 will email you track ref.
__________
[Q]: How to track Qxpress delivery?
[A]: -> under "Shipping Information", -> row "Delivery Company", click "Tracking"
__________
[Q]: Qxpress Shipping History/ Delivery Status shows my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?
[A]: Please email: SUBJECT: your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; charlyn.cruz@qxpress.asia; CC: delivery@qoo10.sg; HomeBuddy@outlook.com
We take any false delivery (if any) very seriously, please keep us in loop.
__________

Notice
Seller

You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt.
Please return via SingPost Registered (your cost) to:
Acev Pacific Pte Ltd
18, Mandai Estate, #02-06/07, Singapore 729910
Help alert us the SingPost tracking reference.
We will acknowledge the refund process after receiving returned parcel.
_____
Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item.
_____
We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us.
Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process .
_____

Notice
Seller

Any queries?
BEST: text: 90038800, or email: HomeBuddy@outlook.com, we have the records to follow up.
Try NOT to leave your questions in Qoo10, as we may not check periodically.
Cheers.
__________

www.HomeBuddy.us
e : HomeBuddy@outlook.com

Acev Pacific Pte Ltd
e : info@Acev.us

Add-Ons & Logistics since year 2000
* HomeBuddy * Li-Ning * Adidas * Puma * iZ * Celly * Muvit * Plantronics * Isjoma * BluMagix *
__________

Thank you for choosing Acev * HomeBuddy.
__________

FAQ
Seller

[Q]: How fast you send out?
[A]: Courier collects by 3rd work day.
[Orders received on] --> [Courier collect by]
Mon --> Wed
Wed --> Fri
Fri --> Next Tue
__________
[Q]: How soon to reach buyers?
[A]: Within 6 work days from orders date.
Courier needs 2~3 work day to fulfill task.
Courier may NOT call in advance.
__________
[Q]: I need the items delivered by specific date/ time slot, how? (as I work, as I away, as it is a gift...)
[A]: You shall choose the relevant option under "Special delivery request" when purchasing.
Though may not be able to fulfill 100% to the request time slot, due to different location zones. But, the delivery time will be close to your request.
__________

Unanswered
2018-02-04
ete*******
User

Secret Inquiry

Processing
2017-07-26
yap*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-03-06
hen*******
User

Dear seller,
Is the bear linen still available? If I place order now, how Long will the delivery takes?

User

Hi,
All our items are in stock in SG.
Delivery only takes 2 to 3 work days

Available during
MON~FRI : 10:00am ~ 4:00pm SAT (alternate): 10:00am ~ 2:00pm SUN, public holidays: off
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Policy & Notice
How to Return/Exchange