HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic Join Fellow
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HomeBuddy[FREE Delivery!] Yoga MAT HighDensity TPE [DualTone/ BodyLine]■ Yoga WHEEL ABS■ Yoga ROLLER PVC Core

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Customer who recommended this item
39
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above US$36.80 in a cart.
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Notice

Subject Register Date
[Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking Seller Sep 30, 2016
[Q]: Order Returns Seller Sep 29, 2016
Any queries? Contact us Seller Sep 29, 2016
more
Manufacturer/
Place of origin
Acev HomeBuddy Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(HomeBuddy@outlook.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [FREE Delivery!] Yoga MAT High-Density TPE [DUAL-TONE Or BODYLINE] [Non-Slip. Non-Smell] ■ Yoga WHEEL [ABS] ■ Eva ROLLER [PVC Core] ■ _ READY Stocks SG_ / yoga ball/ swiss ball/ gym ball/ pilate
BOOKMARK 1 2 3 4 5 6 7

Photo Review (19)

Customer Review (40)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 06, 2018 Dap***
Highly Recommend Nov 28, 2018 sap***
Highly Recommend Oct 25, 2018 ang***
Highly Recommend Oct 23, 2018 kar***
Highly Recommend Jun 25, 2018 yll***
Highly Recommend May 15, 2018 gen***
Highly Recommend Mar 21, 2018 sal***
Highly Recommend Mar 07, 2018 sta***
Highly Recommend Mar 04, 2018 saw***
Highly Recommend Feb 02, 2018 suy***

Item Q&A(11)

Status
Question & Answer
  • Notice

    [Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking

    [Q]: You update "Estimated shipping date", BUT, I did NOT get it!
    [A]: "Estimated shipping date" (the term used by Qoo10) is "courier collect date", NOT the date you receive items.
    Courier needs 2 to 3 work day to fulfill task. Depends on location zones, we use courier (Qxpress Qoo10 courier, NinjaVan), and our in-house.
    On the day courier collect ordered items, Qoo10 will email you track ref.
    __________
    [Q]: How to track Qxpress delivery?
    [A]: -> under "Shipping Information", -> row "Delivery Company", click "Tracking"
    __________
    [Q]: Qxpress Shipping History/ Delivery Status shows my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?
    [A]: Please email: SUBJECT: your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; charlyn.cruz@qxpress.asia; CC: delivery@qoo10.sg; HomeBuddy@outlook.com
    We take any false delivery (if any) very seriously, please keep us in loop.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    [Q]: Order Returns

    You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt.
    Please return via SingPost Registered (your cost) to:
    Acev Pacific Pte Ltd
    18, Mandai Estate, #02-06/07, Singapore 729910
    Help alert us the SingPost tracking reference.
    We will acknowledge the refund process after receiving returned parcel.
    _____
    Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item.
    _____
    We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us.
    Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process .
    _____
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    Any queries? Contact us

    Any queries?
    BEST: text: 90038800, or email: HomeBuddy@outlook.com, we have the records to follow up.
    Try NOT to leave your questions in Qoo10, as we may not check periodically.
    Cheers.
    __________

    www.HomeBuddy.us
    e : HomeBuddy@outlook.com

    Acev Pacific Pte Ltd
    e : info@Acev.us

    Add-Ons & Logistics since year 2000
    * HomeBuddy * Li-Ning * Adidas * Puma * iZ * Celly * Muvit * Plantronics * Isjoma * BluMagix *
    __________

    Thank you for choosing Acev * HomeBuddy.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • FAQ

    [Q1] How fast? [Q] How soon? [Q] Evening/ Next Work Day/ Specific Day/ Saturday delivery. [Please read BEFORE purchase]

    [Q]: How fast you send out?
    [A]: Courier collects by 3rd work day.
    [Orders received on] --> [Courier collect by]
    Mon --> Wed
    Wed --> Fri
    Fri --> Next Tue
    __________
    [Q]: How soon to reach buyers?
    [A]: Within 6 work days from orders date.
    Courier needs 2~3 work day to fulfill task.
    Courier may NOT call in advance.
    __________
    [Q]: I need the items delivered by specific date/ time slot, how? (as I work, as I away, as it is a gift...)
    [A]: You shall choose the relevant option under "Special delivery request" when purchasing.
    Though may not be able to fulfill 100% to the request time slot, due to different location zones. But, the delivery time will be close to your request.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Answered
    Question
    suv******* 2018-11-29
    Answer
    Hi. Thanks for your query. Ours is 12.6 inches. Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-11-29
  • Answered
    Question
    mar******* 2018-09-09
    Answer
    --------------------
    Hi.
    Apologise for the inconvenience.
    There is an issue of Q&A reply via Qoo10 mobile app, not sync to Q&A. The enquiry reply/ status is not updated.
    Kindly contact us via WhatsApp +6590038800 SG/ +60176363296 MY, if the enquiry has not been updated. Ignore this message if the enquiry has been settled.
    [For delivery] Kindly note: Qoo10’s “Shipping Date”, refers to courier pickup date (not delivery date).
    Cheers
    --------------------
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-07
  • Answered
    Question
    gen******* 2018-05-11
    Answer
    Hi.
    Apologise for the inconvenience.
    There is an issue that the Q&A reply via mobile app may not been sync to Q&A. We cannot see the enquiry status (even if it is already replied via mobile app).
    Kindly contact us via WhatsApp 90038800 if the enquiry has not been updated. Ignore this notice if the enquiry has been settled.
    Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-07
  • Answered
    Question
    chi******* 2018-04-12
    Answer
    Hi,
    Yoga Mat
    Black, Blue, Purple: 0.86kg approx.
    Green-Grey limited edition: 0.92 approx.
    Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-04-14
  • Unanswered
    Question
    car******* 2018-03-14
  • Answered
    Question
    dap******* 2018-03-02
    Answer
    Hi. For the new stocks we just received, they are pink in color. There is no schedule yet for green. Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-03-02
    Question
    Ok thanks!
    Answer
    You are welcome!
    Cheers
  • Processing
    Question
    jes******* 2018-02-21
    Answer
    Hi, Yoga Mat Black +$4 Yoga Mat Blue +$2 Yoga Mat Purple +$4 Yoga Wheel Black +$0 Yoga Wheel Pink +$4 Above are the addi price for different items. Delivery is $4. Free delivery for cart above $40. Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-02-23
  • Answered
    Question
    tan******* 2017-05-10
    Answer
    Hi,
    We do not have plans for coupons.
    All the past promo on coupons, was arranged by Qoo10.
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2017-05-10
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