HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
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HomeBuddyKIDS Mountain Bike [Assembled READY TO RIDE]: 16inch [kids ht 105-135cm]_ 12inch [kids ht 80-110cm]

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Customer who recommended this item
26
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
[Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking Seller Sep 30, 2016
[Q]: Order Returns Seller Sep 29, 2016
Any queries? Contact us Seller Sep 29, 2016
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Manufacturer/
Place of origin
Acev HomeBuddy Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(HomeBuddy@outlook.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description KIDS Mountain Bike [Assembled READY TO RIDE]: 16inch [for kids height 105-135cm]_ 12inch [kids 80-110cm]_ READY Stocks SG_ / Children bicycle/ foldable bike/ ■ FOLDING Bicycle Shimano 6-speed gear
Material heavy-duty metal

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 05, 2018 one***
Highly Recommend Oct 31, 2018 g_r***
Highly Recommend Sep 09, 2018 ssh***
Highly Recommend Jul 26, 2018 bij***
Highly Recommend Jul 12, 2018 tan***
Not Recommend Jul 11, 2018 sen***
Highly Recommend Jul 06, 2018 kay***
Highly Recommend Jun 01, 2018 hye***
Highly Recommend May 21, 2017 kee***
Netural Aug 02, 2014 tex***

Item Q&A(31)

Status
Question & Answer
  • Notice

    [Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking

    [Q]: You update "Estimated shipping date", BUT, I did NOT get it!
    [A]: "Estimated shipping date" (the term used by Qoo10) is "courier collect date", NOT the date you receive items.
    Courier needs 2 to 3 work day to fulfill task. Depends on location zones, we use courier (Qxpress Qoo10 courier, NinjaVan), and our in-house.
    On the day courier collect ordered items, Qoo10 will email you track ref.
    __________
    [Q]: How to track Qxpress delivery?
    [A]: -> under "Shipping Information", -> row "Delivery Company", click "Tracking"
    __________
    [Q]: Qxpress Shipping History/ Delivery Status shows my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?
    [A]: Please email: SUBJECT: your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; charlyn.cruz@qxpress.asia; CC: delivery@qoo10.sg; HomeBuddy@outlook.com
    We take any false delivery (if any) very seriously, please keep us in loop.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    [Q]: Order Returns

    You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt.
    Please return via SingPost Registered (your cost) to:
    Acev Pacific Pte Ltd
    18, Mandai Estate, #02-06/07, Singapore 729910
    Help alert us the SingPost tracking reference.
    We will acknowledge the refund process after receiving returned parcel.
    _____
    Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item.
    _____
    We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us.
    Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process .
    _____
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    Any queries? Contact us

    Any queries?
    BEST: text: 90038800, or email: HomeBuddy@outlook.com, we have the records to follow up.
    Try NOT to leave your questions in Qoo10, as we may not check periodically.
    Cheers.
    __________

    www.HomeBuddy.us
    e : HomeBuddy@outlook.com

    Acev Pacific Pte Ltd
    e : info@Acev.us

    Add-Ons & Logistics since year 2000
    * HomeBuddy * Li-Ning * Adidas * Puma * iZ * Celly * Muvit * Plantronics * Isjoma * BluMagix *
    __________

    Thank you for choosing Acev * HomeBuddy.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • FAQ

    [Q1] How fast? [Q] How soon? [Q] Evening/ Next Work Day/ Specific Day/ Saturday delivery. [Please read BEFORE purchase]

    [Q]: How fast you send out?
    [A]: Courier collects by 3rd work day.
    [Orders received on] --> [Courier collect by]
    Mon --> Wed
    Wed --> Fri
    Fri --> Next Tue
    __________
    [Q]: How soon to reach buyers?
    [A]: Within 6 work days from orders date.
    Courier needs 2~3 work day to fulfill task.
    Courier may NOT call in advance.
    __________
    [Q]: I need the items delivered by specific date/ time slot, how? (as I work, as I away, as it is a gift...)
    [A]: You shall choose the relevant option under "Special delivery request" when purchasing.
    Though may not be able to fulfill 100% to the request time slot, due to different location zones. But, the delivery time will be close to your request.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Unanswered
    Question
    one******* 2018-10-28
    Answer
    Hi. Thanks for your query. We only assemble when the order comes in. (Rather than assemble it first, and wait for order.). As such, kindly allow us 3 to 4 work days after placing order.
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-29
    Question
    Ok, thanks
  • Processing
    Question
    ken******* 2018-10-23
    Answer
    Hi. We have no schedule for it. Sorry for inconvenience.
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-29
  • Answered
    Question
    kel******* 2018-08-28
    Answer
    Private Enquiry
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-07
  • Answered
    Question
    kel******* 2018-08-26
    Answer
    --------------------
    Hi.
    Apologise for the inconvenience.
    There is an issue of Q&A reply via Qoo10 mobile app, not sync to Q&A. The enquiry reply/ status is not updated.
    Kindly contact us via WhatsApp +6590038800 SG/ +60176363296 MY, if the enquiry has not been updated. Ignore this message if the enquiry has been settled.
    Cheers
    --------------------
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-07
  • Answered
    Question
    tan******* 2018-08-02
    Answer
    --------------------
    Hi.
    Apologise for the inconvenience.
    There is an issue of Q&A reply via Qoo10 mobile app, not sync to Q&A. The enquiry reply/ status is not updated.
    Kindly contact us via WhatsApp +6590038800 SG/ +60176363296 MY, if the enquiry has not been updated. Ignore this message if the enquiry has been settled.
    [For delivery] Kindly note: Qoo10’s “Shipping Date”, refers to courier pickup date (not delivery date).
    Cheers
    --------------------
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-10-07
  • Processing
    Question
    jav******* 2018-05-31
    Answer
    Private Enquiry
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2018-06-02
  • Processing
    Question
    cme******* 2017-05-01
    Answer
    Hi, The batch of White/Blue were exported in bulk. We still have White/Red, though in limited quantity. Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2017-05-07
  • Answered
    Question
    sai******* 2017-03-31
    Answer
    Hi
    Mind to alert us where is the delivery afdress? We need to check with our courier agent first.
    Kindly note: there is a surcharge of $10.
    Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2017-03-31
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Address
MULTI-WIDE INDUSTRIAL BUILDING 18 MANDAI ESTATE #02-06
Available during
MON~FRI : 10:00am ~ 4:00pm SAT (alternate): 10:00am ~ 2:00pm SUN, public holidays: off

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