- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over US$37.40 purchase.
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Dear All Our Valued Customers,Regarding shipping with Qxpress. The tracking number will be provided and updated by Qxpress after they collected. Usually take 1 to 3 working to reach customer, after tracking number updated.The goods never be lost for shipping with Qxpress services.Important Note:Sometimes, the tracking shown delivered and signed by Qxpress staff (usually after 2 to 3 days from the Qxpress collected date) but customer didn't receive the goods. It because Qxpress have some agreement with Qoo10, the Qxpress need to confirm delivered after 3 working days from collection date.In this case, usually customer will be receive the goods on next working day.Customer may contact Qxpress regarding your goods delivery details. Customer must provide them tracking no.Qxpress Contact:Email: email@example.comHotline: +65-6434 8400(Mon to Fri: 9:00am to 6:00pm, Sat: 9:00 to 2:00pm)
Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY. Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
Submission of claimsAny return or exchange of items will be applicable within 14 days upon receiving of the itemAny shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageContact seller through Q&A, redelivery for exchange will be arrangeDefective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end.Return the defective item if seller request otherwise the defective item do not need to return
This Area is only mean for eMedic (Normal mail delivery)Undelivered / Parcel Return / Lost & FoundTo check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not received your normal mail delivery for 1-2 weeks later thank youPlease copy and paste the link below :http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=516549362
Non-receipt Claim issue (Did not receive the item )All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.htmlPlease make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to received it. We will investigate the issue with Qxpress, your email maybe require for follow up case.For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail. 2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%. 3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all received within 3-5 days but yours now over 5 days still not received ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by Singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time. So please even if stated 2-5 workings afew % might received up to 3 weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself Singpost contact 1605 (24/7 Customer Care Hotline) Thank you
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Fast Delivery and packaging is basic.
Products:b) 3x Horec Aloe Vera 92% Soothing Gel 220g | + Promotion Masks!:N O N E
Seller is very prompt in mailing out my purchase. Good deal; 3 for $9.90 including delivery. Gel is good as moisturizer for my eczema prone skin. Thank you seller for the great deal 👍🏻😊
first time buying from seller, yet to try..
Items received in good condition but yet to try. Thanks seller!
Products:a) 3x Horec Nature Aloe Vera Soothing Gel 220g | + Promotion Masks!:d1) 10x Bioaqua V7 Fruits Mask (Mixed Fruits)(+S$3)
Sealed with an additional lid inside but still leaked. What a mess to clean up. Just realised it was from china. Hope its good.
Products:a) 3x Horec Nature Aloe Vera Soothing Gel 220g | + Promotion Masks!:N O N E
Products:c) 3x Bioaqua Aloe Vera 92% Soothing Gel 220g | + Promotion Masks!:d2) 20x Bioaqua V7 Fruits Mask (Mixed Fruits)(+S$5.50)
There isn’t any posted question about item.