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POWER MINISHOP RATE 90%
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Hush Gecko88*Baby Carrier*Hip Seat *safety*aiebao*Portable Foldable*Slings Gift kid kids child children


Customer who recommended this item
450
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller May 06, 2016
Return Exchange Policy (1) Seller May 06, 2016
Manufacturer/
Place of origin
Hush Gecko / Korea/China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (172)

Customer Review (444)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 16, 2019 Icy*** (SG SG)
Recommend Jul 16, 2019 chr*** (SG SG)
Highly Recommend Jun 24, 2019 pau*** (SG SG)
Highly Recommend Jun 15, 2019 sin*** (SG SG)
Highly Recommend Jun 08, 2019 cp_*** (SG SG)
Highly Recommend May 28, 2019 Jer*** (SG SG)
Recommend May 23, 2019 lee*** (SG SG)
Highly Recommend May 17, 2019 may*** (SG SG)
Highly Recommend May 16, 2019 ali*** (SG SG)
Highly Recommend May 08, 2019 ang*** (SG SG)

Item Q&A(78)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress.
    Puppies Home
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end.
    Puppies Home
  • Answered
    Question
    sah******* 2019-04-09
    Answer
    Private Enquiry
    Puppies Home 2019-04-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    aga******* 2019-04-06
    Answer
    Hi, we have replied on 26th March. pls find attached picture.
    Can you help to take a picture of the wrong item so we can check? thanks!
    Puppies Home 2019-04-08
    Question
    Hi. Please follow up ASAP
    Answer
    Hi, for exchange kindly help to provide the picture of the wrong item.
    And pls file a return request on Qoo10.
    If you do not know how to file, you can approach Qoo10 CS, they will help to you file a request.
    Then we will arrange the Qxpress to your place to pickup the item.
    Once it is returned, we will process the exchange/refund accordingly.
    Thank you!
    You can contact Qoo10 through this link
    http://www.qoo10.sg/gmkt.inc/CS/NHelpContactUsQuestion.aspx
    or call their hotline at 6500-4440
    Available Time Week day
    09:00~12:00 13:00~18:00
  • Answered
    Question
    men******* 2019-03-29
    Answer
    Hi, our warehouse has closed. If you order you can come to collect next Monday.
    Pls reply to this msg once you place the order so we can hold the shipment for you, thanks!
    Puppies Home 2019-03-29
  • Answered
    Question
    jup******* 2019-03-23
    Answer
    Hi, restock is next Monday.
    Puppies Home 2019-03-23
  • Answered
    Question
    zah******* 2019-03-14
    Answer
    Hi, restock in around 7-10 days. thanks!
    Puppies Home 2019-03-14
    Question
    Great. Can't wait for it... :)
    Answer
    thanks :)
  • Answered
    Question
    cin******* 2019-03-08
    Answer
    Hi, yes restock is in 10-14 days, thanks!
    Puppies Home 2019-03-10
  • Answered
    Question
    gil******* 2019-01-20
    Answer
    Hi, sorry just saw your msg.
    We have accepted your return. You should be able to print out the return label from your Q account, and please help to pack the item and paste the label on it. If you do not have printer kindly help to write the return number, start with R on it.
    Qxpress will come to pickup the item from your tomorrow, once return received we will send out the exchanged one to you.
    Pls inform us once you have pass to Qxpress, so we will send out the exchanged one to you ASAP.
    If you need it urgently, you can come to our warehouse for exchange 21 woodlands close, 05-36, S737854. 9am to 5pm weekdays.
    Thanks!
    Puppies Home 2019-01-21
    Question
    Thanks. Please collect from Sengkang Square Lobby A. #06-09. Compass Heights. I will leave it at my gate if no one at home.
    Answer
    Hi, Qxpress will only come to the place for pickup when you placed order, which is 11 Sengkang Sq #12-36, Lobby F, Compass Heights Singapore 545076.
    The return request and pickup address is assigned to a driver automatically, if you want to change the pickup address, we have to call Qxpress and it may take 1-2 days to re-assign to the driver.
    Pls let us know if you would like to change to the new address Sengkang Square Lobby A. #06-09. Compass Heights. So we calll call Qxpress tomorrow morning.
    thanks!
    Question
    Hi. When will the replacement hip seat carriers come in? Your driver already picked up the incorrect one. I have 2 that is supposed to be delivered and one is for an overseas guest to bring home. Can they come in by this week? Thanks!
    Answer
    Hi, we will send out the items on Monday, you should receive it latest on Wed.
    Question
    Great thankz!!!
    Answer
    no problem
  • Answered
    Question
    mac******* 2019-01-03
    Answer
    Private Enquiry
    Puppies Home 2019-01-04
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Policy & Notice
How to Return/Exchange