We will mail out the item within 2 business days. It normally takes 2 to 3 working days (excluding mail out date and weekend) to reach you. You will see the tracking number once we updated the shipping status.
For singpost registered article, you can trace your parcel either by clicking on the tracking button when you log into your qoo10 account or go to www.singpost.com to trace it. Do check and trace your parcel if you have not received the parcel within 5 days from post out date. If you are not at home to receive the parcel, the Singpost post man will usually deposit a white slip at your door step. Please follow the instructions on the white slip to collect the parcel.
For Qxpress, you can track your parcel either by clicking on the tracking button when you log in to your qoo10 account or call 6434 8400 to track your parcel.