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JK-Commerce
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GOOD MINISHOP RATE 90%
3.70

iBOX Premium Crystal Case★GalaxyNote 9/8/5/S9/S8/Plus/iPhoneXS/MAX/XR/8/7/6/Plus/S7/Edge/A8/2018/J7


Customer who recommended this item
204
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description iBOX Premium Crystal Case★GalaxyNote 9/8/5/S9/S8/Plus/iPhoneXS/MAX/XR/8/7/6/Plus/S7/Edge/A8/2018/J7/Prime/Pro/G7 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (70)

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Customer Review (207)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2019 yua*** (SG SG)
Highly Recommend Jan 30, 2019 sya*** (SG SG)
Recommend Jan 30, 2019 ale*** (SG SG)
Highly Recommend Jan 25, 2019 con*** (SG SG)
Recommend Jan 04, 2019 ana*** (SG SG)
Highly Recommend Dec 22, 2018 das*** (SG SG)
Highly Recommend Nov 23, 2018 chi*** (SG SG)
Recommend Nov 22, 2018 sim*** (SG SG)
Highly Recommend Nov 12, 2018 ala*** (SG SG)
Recommend Nov 03, 2018 stn*** (SG SG)

Item Q&A(10)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10">Shopping List>Cancel/Refund/Non-Receipt >Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    JK-Commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    JK-Commerce
  • Notice

    Delivery Options

    Please take note that JK-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: JK-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    JK-Commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    JK-Commerce
  • Answered
    Question
    bot******* 2018-12-12
    Answer
    Dear Customer
    We apologize for any inconvenience.
    The item has been shipped.
    I will check the status.
    Please double check the customer shipping address set in Qoo10.
    Please check the mailbox of the address you set.

    Thank you.
    JK-Commerce 2018-12-13
  • Answered
    Question
    Ell******* 2018-10-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
    JK-Commerce 2018-10-16
  • Answered
    Question
    ast******* 2018-10-05
    Answer
    Private Enquiry
    JK-Commerce 2018-10-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    rac******* 2018-08-23
    Answer
    Hi Customer,
    Yes. There is enough stock. Thanks.
    JK-Commerce 2018-08-24
    Question
    Ok, can I have your email/contact number? I would need to loop my colleagues in for a discussion
    Answer
    Dear Customer
    Thank you for using.
    Qoo10> Please leave a message using Qpost.
    Quick check is possible.
    Thank you.
  • Answered
    Question
    d.a******* 2018-07-15
    Answer
    Dear Customer
    Thank you for using.
    The IBox Premium Crystal Case is a back cover only case.
    IBox Premium Crystal Case is dot coated.
    Dot coating prevents oil filming.
    Thank you.
    JK-Commerce 2018-07-16
  • Answered
    Question
    liq******* 2018-07-06
    Answer
    Dear Customer
    Thank you for using.
    Products with excellent protection are Air hybrid or Air pocket.
    The air cushion is installed at the corner, and the protection is excellent.
    Thank you.
    JK-Commerce 2018-07-06
  • Answered
    Question
    acl******* 2018-06-05
    Answer
    Dear Customer
    Thank you for using.
    This product is flexible with TPU material, has good elasticity, and has excellent function to prevent scratches.
    Thank you.
    JK-Commerce 2018-06-05
  • Answered
    Question
    jcr******* 2018-03-26
    Answer
    Private Enquiry
    JK-Commerce 2018-03-26
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Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange