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iBOX Premium Crystal Case★NEW!! Galaxy Note 9/8/5/S9/S8/Plus/iPhone X/8/7/6/Plus/S7/Edge/A8/2018/J7


Customer who recommended this item
2186
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description iBOX Premium Crystal Case★NEW!! Galaxy Note 9/8/5/S9/S8/Plus/iPhone X/8/7/6/Plus/S7/Edge/A8/2018/J7 Prime/Pro Casing
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (2,241)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 23, 2019 tua*** (SG SG)
Highly Recommend Feb 21, 2019 moo*** (SG SG)
Highly Recommend Feb 16, 2019 che*** (SG SG)
Highly Recommend Feb 13, 2019 gan*** (SG SG)
Highly Recommend Feb 08, 2019 lee*** (SG SG)
Highly Recommend Feb 03, 2019 ken*** (SG SG)
Highly Recommend Feb 02, 2019 ste*** (SG SG)
Highly Recommend Feb 02, 2019 mhm*** (SG SG)
Highly Recommend Feb 01, 2019 wan*** (SG SG)
Highly Recommend Feb 01, 2019 aml*** (SG SG)

Item Q&A(67)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    tci******* 2019-01-04
    Answer
    Hi Customer,
    Your order can not be confirmed. Please let me know your order number. Thanks.
    Q-commerce 2019-01-07
    Question
    124296470
    Answer
    Hi Customer,
    Sorry. This shopping cart number can not be verified. Would you like to contact Qoo10? Thanks.

    Call Us (65-6500-4440)
    Available Time Week day
    09:00~12:00 13:00~18:00

    Customer Service: Ask a Question
    Partnership: qoo10@qoo10.sg
  • Answered
    Question
    tan******* 2018-12-31
    Answer
    Hi Customer,
    Sorry. We don't have cases for Samsung J7 Plus models. Thanks.
    Q-commerce 2018-12-31
  • Answered
    Question
    sil******* 2018-12-09
    Answer
    Hi Customer,
    The iPhone is made in several versions. Please let me know the exact model name of your cell phone. Thanks.
    Q-commerce 2018-12-10
  • Unanswered
    Question
    the******* 2018-11-20
    Answer
    Dear Customer, Please send a picture of the front after wearing the case. And please send me a picture that shows that the case does not fit. Thanks.
    Q-commerce 2018-11-21
    Question
    Please see attached. There is a gap after wearing the case. The photo i attached earlier clearly shows that the case does not fit as the case fits very loosely on my phone and the phone is dropping out of the case. Thanks
    Answer
    Hi Customer, Sorry. Please take a picture of the model name on the top left of the package and send it to us. And can you tell me your cell phone model number? Sorry for the inconvenience. Thanks.
    Question
    Please see attached. My phone model is samsung s8. Thanks
  • Answered
    Question
    sun******* 2018-10-19
    Answer
    Hi Customer,
    All of the cases in the selection options are designed for Note 5 models. Thanks.
    Q-commerce 2018-10-22
  • Unanswered
    Question
    ven******* 2018-10-10
  • Unanswered
    Question
    ven******* 2018-10-10
  • Unanswered
    Question
    the******* 2018-10-10
    Answer
    Hi Customer, It varies from case type. Thanks.
    Q-commerce 2018-10-10
    Question
    What about the full cover case for s8?
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange