A. If you encounter problem using the sim card : Most of the time, it is due to configuration issue such as APN, network operator, etc. Please connect to a WiFi and contact us. *If didn't contact us during the use period, we will reject your refund request. *If after we checked, it's the card issue, we will do the full refund for you.
B. If the SIM Card is faulty(No Sim): After we confirmed that the SIM Card is faulty, we will refund you fully.
C. Change of Mind,bought wrong expiry date: You won't like to receive a "used"/"perishing" SIM card, and we know that no one does. Therefore, items must be in "original" and "Good-to-sell" condition for return/exchange request within 5 working days when you received. Shipping fee and service fee will be incurred on buyer end total $5/pcs. * ICC reserves the right to review the request, and decide whether refund will be granted.
|