★IMP HOUSE★Mothers Day Gift Idea Borosilicate Glass TeaPot/Heat Resistant Glass Teapot Sets
48 items sold
9.7

★IMP HOUSE★Mothers Day Gift Idea Borosilicate Glass TeaPot/Heat Resistant Glass Teapot Sets


Customer who recommended this item
1959
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material Borosilicate Glass
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Gift Idea/Tea Pot/teapot set/glass teapot/Moon Cake Festival/中秋节
BOOKMARK 1 2 3 4 5 6 7

Photo Review (773)

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Customer Review (1,972)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 16, 2019 jef*** (SG SG)
Highly Recommend Apr 14, 2019 c.s*** (SG SG)
Highly Recommend Apr 13, 2019 teo*** (SG SG)
Highly Recommend Apr 11, 2019 eil*** (SG SG)
Highly Recommend Apr 06, 2019 swe*** (SG SG)
Highly Recommend Apr 03, 2019 tsk*** (SG SG)
Highly Recommend Apr 03, 2019 car*** (SG SG)
Highly Recommend Apr 02, 2019 gaw*** (SG SG)
Highly Recommend Apr 01, 2019 reg*** (SG SG)
Highly Recommend Apr 01, 2019 wan*** (SG SG)

Item Q&A(291)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Imp House
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Imp House
  • Unanswered
    Question
    nor******* 2019-04-20
    Answer
    Hi you can collect mon-fri, 9am-5pm. Our office line is 62594655
    Imp House 2019-04-20
    Question
    Hi i'm only available on Saturday as your weekday timing is not rightv for me. Can i collect on Saturday as per information on yr web page
    Question
    Hi i'm only available on Saturday as your weekday timing is not rightv for me. Can i collect on Saturday as per information on yr web page
  • Unanswered
    Question
    ju6******* 2019-04-17
  • Answered
    Question
    mar******* 2019-04-09
    Answer
    Private Enquiry
    Imp House 2019-04-12
  • Answered
    Question
    jac******* 2019-03-12
    Answer
    Sorry it’s fixed set
    Imp House 2019-03-13
  • Answered
    Question
    ten******* 2019-03-05
    Answer
    Private Enquiry
    Imp House 2019-03-05
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Duc******* 2019-03-02
    Answer
    Private Enquiry
    Imp House 2019-03-04
  • Answered
    Question
    fli******* 2019-02-28
    Answer
    so sorry to keep you waiting, we will send out tomorrow, delivery will be monday or Tuesday
    Imp House 2019-03-01
    Question
    Hi have you sent it out? I have not received the outstanding teapot.
    Question
    Hi can I have your reply? It has been many days. Have you sent it out as I have not received it?
    Answer
    yes, it shows that you receive yesterday.
  • Answered
    Question
    tbh******* 2019-02-25
    Answer
    hi sorry weekend we are not working, I have packed and will send out today.
    Imp House 2019-02-25
    Question
    Finally, some reply. Thank you
    Answer
    thanks. have sent out.
    Question
    Thnak you very much i just received,
    Answer
    thanks
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Address
TAGORE BUILDING 6 TAGORE DRIVE #02-03
Available during
MON~FRI : 9:30am ~ 5:30pm

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How to Return/Exchange