- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Usable within 30 days from payment date
Cancellation : Within 1days from payment date
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>Any return of exchange of items will be applicable within 7 days upon receiving of the itemAny shortage of item or wrong item received >Provide picture of the item contents within the parcel package>Provide picture of the parcel package with the delivery information.>Shipping fee will be incurred from seller end.Defective item issue >Provide picture of the defective area of the received item>Provide video of the non-functioning of the product. (For electronic products)>Shipping fee will be incurred from seller end.Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.>Provide picture of the item to seller end.>Shipping fee will be incurred from buyer's end.
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Item received in good condition! Very fast delivery! Thank yu so much
Type:PJ Masks Watch - Blue(-S$1) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
Party set well received ! Thankfully spoons are avail. Beautiful complete set. I’m ordering again!
Type:PJ Masks Party Set(+S$10.90) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
Very happy with the purchase!
Type:Plastic Mask - Red(-S$3) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
1st time.ordering and my boy love it. Hope it will last as the figuring a bit loose when plc inside e car.
Type:PJ Masks Set E - Car with figure 3pcs set(+S$10) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
Received with thanks!! But catboy's car and owlette car color got mixed up. Should be blue for catboy and red for owlette.
Type:PJ Mask Figure Set C(pre order 3days)(+S$6) | Wallet:no thanks | PJ Masks Wristband:No thanks | Sticker:No thanks
Type:PJ Masks Eye mask + Cape - Blue | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
Type:PJ Masks Figure Set A(Box)(+S$3) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
Type:PJ Masks 6pcs Figure Set(+S$1) | Wallet:yes get 1 red wallet(+S$0.99) | Sticker:No thanks | Rusty Rivets:No thanks
Type:PJ Mask Figure Set C(+S$6) | Wallet:no thanks | Sticker:No thanks | Rusty Rivets:No thanks
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
Hi, any restock for mask n cape?
yes, stock coming next weekend.
Hi, I chose store pickup but I am still charged for shipping. Is there any way around this?Thanks
Dear customer,you did not choose store pick up, you choose qxpress delivery.
when choosing the item, i click on store pick up for all the items. however when they add to cart, the delivery charge will still be added to it. i do not know why but previously i didn't have such a problem. I tried it a few times still doesn't work. It's ok, I will pay for delivery. But is it possible to combine my orders so I don't have to pay extra delivery for my items from the same shop? Thanks
I think it's qoo10 system issue. you may need to check with qoo10 at email@example.com
Hihi, can the 6 PC figures fit in the PJ masks parking lot cars (as figures not included)?
dear customer, the pj masks parking lot comes with 3 small figures.
When will it be restocked?
yes, stock coming around 15th.
Order today can receive it by this Thursday?
I ordered via Imp Kidz as there is insufficient stock...wonder if it is the same seller...if yes please help to expedite the delivery as well cos I need it urgently for a party... thanks
so sorry it's the same seller. we will send out tomorrow morning and delivery should be Thursday.
Hi for pj mask car with figure, when it will be ready? Need for apr 17 birthday, can ?
The stock is supposed to arrive on Monday or Tuesday, would you like to get other pj masks toy?
hihiwhen will u restock for 3 pieces set?thank u
yes, 2-3 weeks later
There isn’t any posted question about item.