1. Any return or exchange of items will be applicable within 7 days upon receiving of item.
2. Due to hygiene purpose, NO return&exchange for earrings. (Unless seller shipped the shortage/wrong/defective item.)
3. Shortage/Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information. - Shipping fee will be incurred from seller end.
4. Defective item: - Provide picture of the defective area of the received item. - Shipping fee will be incurred from seller end.
5. Buyer’s change of mind: - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. - Provide picture of the item to seller end. - Shipping fee will be incurred from buyer's end.
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