- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
DPEX - $3.80
Free shipping over $128.00 purchase.
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Dear Buyers,Almost 90% of our size exchanges require a size down due to customers opting a size up than usual, please use the measurement chart and comparison chart to compare against your own body measurements (extremely useful) in all our listings to choose the right size, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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It's an overall great buy! Material is very nice! Will buy again!
Size:M | Color:GREY BLUE
Arrived 3-4 days aft i ordered. Nice material but not those thick to keep warm type. Suitable for local weather.
Size:3L | Color:LEMON YELLOW(+S$3)
Items receievd. Took 6 days. Though it was waterproof but only normal fabric
Size:M | Color:DEEP BLUE
i thought the material is something like demin but its like waterproof material
Size:M | Color:PINK SALMON
Item received in good condition. Thanks.
Size:XL | Color:DEEP BLUE(+S$3)
Size:L | Color:DEEP BLUE
Size:L | Color:OLIVE GREEN
Size:XL | Color:LIGHT KHAKI(+S$3)
Size:M | Color:GREY
Size:M | Color:LIGHT PURPLE
Size:M | Color:MUSTARD
Size:M | Color:LEMON YELLOW
Size:S | Color:DEEP BLUE
The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you
Please kindly get back to me asap. It has been 10 days. Thanks.
HiMy bust is 44 inch and waist 105 cm.Should I choose 2XL or 3XL?
Will recommend size 2L for a good fit, 3L for a casual fit. Thank you.
HiWaist is 105cm. Which size should I pick?Thanks
Hi,My sizes are:Bust 32"Waist 25"Hips 38"-39"Height 1.65mMay I know which size should I get if I prefer the jacket to be slightly loose around the hip area after zipping up? Which is the recommended size, S or M?Thank you!!
Dear Buyer, will highly recommend size M for this item, thank you.
Hi seller,I am keen to purchase deep blue trench hoodies jacket (S size). May I know will there be a restock coming in soon? Please advise. Thanks
Dear Buyer, the next restock is expected to come in Mid July/End July, thank you.
Hi,I have sent numerous email as regards to my above order which was placed on May 21. It has been more than 2 wks and still yet to receive.Pls revert asap URGENTLYThks n RgdsJean
Dear Buyer, a Qpost has been sent on the 23rd MAY with regards to Olive Green in restocking mode and if you would like to opt for Grey Blue, lemon yellow or light purple, thank you.
Hi, my shoulder is around 39cm across. Waist 27 inches. Height 173cm. What size would you recommend?
Dear Buyer, will recommend size L, thank you.
Waited close to a month for order- Still missing. was told by seller that delivery failed and hence need to liaise with delivery company for re-delivery. 1. there was no notification of failed delivery attempt- no sms no delivery notice. how are we supposed to know that they tried to deliver?2. it has been more than two weeks since their "attempted delivery" but till now, no follow up done by either seller or citilink. 3. have tried calling citilink for more than 15times. NO response or sometimes i get the number not in use message by Singtel. what is happening?!?!i have a trip next week, and i need this hoodie for the trip. Please follow up and appreciate Seller's kind assistance. i have ordered a few times through seller and so far very happy with orders and service.however this is VERY disappointing. there was no follow up, no updates and no response. PLEASE help. & thank you very much.
Dear Buyer, for delivery status, we usually do not have info unless our buyers' Qpost to us with regards to their delivery issues, the tracking for the status has shown that there is a failed delivery attempt on the 17th MARCH, a Qpost was received on the 2nd APRIL, hence we have suggested to contact Citylink at 6344 3377 for a re-delivery atttempt, to take note that their working hours is betwee 9am - 6pm during weekdays. On our side, we will drop an email to them to let them know of the re-delivery, thank you.
i have called them again but could not contact them. my trip is this week- really need your help. PLEASE.
There isn’t any posted question about item.