OBdesign & I.MODA [TIG]
OBdesign & I.MODA [TIG] Join Fellow
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POWER MINISHOP RATE 90%
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OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ BUTTONE RIBBED TANKS ★ S - 3L SIZE ★ 4 COLOURS ★ CASUAL ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ EVENT ★ TANKS ★ TOPS COLLECTION

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Customer who recommended this item
5 (Based on 5 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
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Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 06, 2016 sim*******
Recommend Jan 26, 2016 jai*******
Recommend Dec 29, 2015 nor*******
Highly Recommend Dec 28, 2015 tay*******
Recommend Dec 14, 2015 nor*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

FAQ
Seller

The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you

Unanswered
2016-05-02
cla*******
User

Hi, it is already MAY and I have yet to receive my items from last year. Please look into it. Thank you.

User

Dear Buyer, we are currently checking with our Taiwan warehouse on the status of your orders as it has been placed on delivery mode however there is no status shown hence we have sent a query to check on the status of this package, thank you and apologies for this inconvenience caused.

User

May I know the status update? It is coming close to June. Been more than 5 months and still no sight of my items.

User

Dear Buyer, we have proceeded to request for the re-dispatchement of the items, as it should not take this long to receive for the previous dispatchment, thank you.

User

Hey, you said you would RE-DISPATCH the order so why did you CANCEL it in the end without asking me first? I waited eagerly for 6 MONTHS and now, you cancelled it?! What is the meaning of this?

Answered
2016-02-29
cla*******
User

Hi, it is way past mid February, has the stock for Violet come in yet?

User

Dear Buyer, our stocks for this is not in yet, let us know if you prefer to continue to wait or to replace to another item, thank you.

User

I will wait then.

User

Dear Buyer, we will proceed to place it into the waiting list, thank you.

Answered
2016-01-28
jch*******
User

Dear Seller,
Will there be restock of xl violet or black ?

User

Hi, restocks for XL are expected to be in early March, thank you.

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