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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
SF EXPRESS - $3.80
Free shipping over $128.00 purchase.
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Dear Buyers,Almost 90% of our size exchanges require a size down due to customers opting a size up than usual, please use the measurement chart and comparison chart to compare against your own body measurements (extremely useful) in all our listings to choose the right size, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Size:S | Color:LIGHT GREEN
The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you
Hi, Will you be restocking for the black color, 3XL? Thanks.
Dear Buyer, restocksfor this are likely to be in NOV, thank you
The restock in Nov means it will only be available for ordering in Nov? Not possible for me to order now and receive it in Nov right? Thanks.
Dear Buyer, yes it will be available for order in NOV, not available for ordering now, thank you.
Hi seller, Can you cancel my order and refund me since the item is in restocking mode. Thanks.Will my Q-points be refunded too?
Dear Buyer, we have proceeded to cancel the item, the Q-points will be refunded to your account, thank you.
Hi,I placed my order (no 183141435) on 31 July 2016. But until now, the order status is still being indicated as "shipping requested". Can I find out if it's because the item is out of stock? I need the jacket for my travel by 23 Aug. Will I be able to receive it in time? Thank you.
Dear Buyer, unsure if you have our Qpost on the 2nd AUG that the Light Green is in restocking mode and if you would like to replace with Beige or Gray Blue, Thank you.
Hi Seller,Thanks for your reply. No, i didn't get your q-post dated 2 Aug.If I confirm my order for beige colour (size L), will I be able to receive the item by 24 Aug? If can't, then i would like to cancel my order.
Hi, I bought 1 black jacket on 2nd March and payment has made. However this order seems not being process for 1 week already. Please advise when I can receive my order? Cart No. 101197340
Dear Buyer, we have proceeded with the cancellation as per your other Qpost, Qoo10 will process the refund in 3-5 working days, thank you. :)
Hello! Would like to know the lead time to receive this jacket if I were to order, as I need it quite urgently...
Dear Buyer, your items have been processed by our Taiwan warehouse and will take 3-4 working days to arrive, thank you.
Hi,May I know how many degrees this jacket can withstand in cold weather? Thanks!
Hi there, this is suitable for 8-12 degrees with inner wear, thank you. :)
Hi, can I find out if there is stock for 2XL Blue Gray? It says there is 1 quantity left but it's not letting me place an order. Thanks.
Hi, would you like to re-try as we have tried on our side and are able to place an order, we have also increased the stocks for this item, thank you.
There isn’t any posted question about item.