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- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
DPEX - $3.80
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Dear Buyers,Almost 90% of our size exchanges require a size down due to customers opting a size up than usual, please use the measurement chart and comparison chart to compare against your own body measurements (extremely useful) in all our listings to choose the right size, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Ordered 3L but was out of stock; was recommended by seller to try 2L instead as cutting is big for this culotte pants; received item on 14 Feb (in time for CNY); roomy fit for my very pear shaped figure; thank you seller; like the pants very much but likely will ask tailor to partially fixed the waist (instead of elastic throughout) as it's a bit loose at the waist & insert a zip at the back with minimum change to the roomy fit especially in the hips areamore review
GROUP:BA | ITEM CODE:05 | SIZE:3L(+S$12)
Bought this together with AB, item #07 (blue); both tops received on 23 Jan; pretty good fit for both tops but don't quite like the neckline of the blue blouse & wished that sleeves for this casual buttoned tee are a bit longer; overall tend towards highly recommend
GROUP:AB | ITEM CODE:07 | SIZE:2L(+S$7)
Size Too big. Should have bought one size smaller. Material ok. But need to wear one camisole inside.
GROUP:DA | ITEM CODE:02 | SIZE:XL(+S$11)
material is stretchy
Looks good quality by delivery took a very long time
GROUP:DA | ITEM CODE:02 | SIZE:M(+S$7)
The dress is ok. The pants is way too big.
GROUP:DA | ITEM CODE:03 | SIZE:3L(+S$12)
GROUP:DA | ITEM CODE:02 | SIZE:3L(+S$11)
GROUP:DA | ITEM CODE:02 | SIZE:L(+S$7)
GROUP:DA | ITEM CODE:01 | SIZE:L(+S$7)
GROUP:BA | ITEM CODE:01 | SIZE:3L(+S$11)
GROUP:AB | ITEM CODE:06 | SIZE:XL(+S$7)
GROUP:AB | ITEM CODE:15 | SIZE:S(+S$6)
GROUP:AB | ITEM CODE:04 | SIZE:XL(+S$10)
The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you
Hi, I would like to check is there any cut-off date for shipping out for the CNY period?If i order now, estimate when will be able to ship out?Thanks.
Dear Buyer, the cut off date is 9th FEB for all our orders to receive before CNY, thank you.
Hi, you may wish to note that you have display two different pants (one of which the description is "Culottes Pants"; without drawstrings at the waist & another pants which has drawstrings at the waist (different fabric material).I have just placed an order (order 245937722) for the culottes pants (black, which comes with strips & NO drawstrings). I had also placed a note to you to alert that the purchase is as mentioned in this email.Please note the mentioned different pants as it's highly likely that you might mixed this up with the pants with drawstrings at the waist.Thank you.
Dear Buyer, thanks for letting us know, we have rectify the listing to minimise the confusion, however apologies that the item is not available for Black 3L, only the Black 2L is available, as the cutting runs big for this, would you like to consider 2L for this? thank you
Hello, when I placed order, the sizing was available for black (with strips); I am not sure about the smaller size as it might be too fitting for my very pear shaped figure; if you send 2L & it doesn't give me a comfort fit, can I asked for a partial refund?
Dear Buyer, we are only able to offer a 20% discount in this case, thank you
OK, please send purchase soon as CNY is around the corner; will let you know whether pants fits me well, if not, will get in touch with you again; thank you.
Dear Buyer, we have processed your order, thank you
Hello, how come I am unable to select this item? is this item out of stock? I need size 2LThank you.
Dear Buyer, could you screenshot the error to us as we are able to order the item on our side, thank you
Hi seller, I m interested in the DA series. , gray blue. What is the Colour code, plss adviseRgdsJean chean
Dear Buyer, kindly type the color inside the option box, thank you
My height is 1.58m, 50kg. I just placed an order, DA 01, gray blue- S size. Is the size right for me?
Dear Buyer, apologies that our Taiwan warehouse has feedbacked to us that the Gray Blue S is in restocking mode, however we feel that M will be too big for you, would you like to replace with another item instead? Thank you.
What other Colours available for S size? And when is new stock coming in? If no size available, can u help to refund back the amount of $22.90 to me? Order no 228772544. Thank you
Dear Buyer, we have proceeded to refund the item due to no stock available for S, thank you
Hi, is DA02 material stretchable?
There isn’t any posted question about item.