OBdesign & I.MODA [TIG]
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OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ PREMIUM FLEECED EXTRA WARMTH SKINNY PANTS ★ S-4L SIZE ★ 20 COLOURS ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ OFFICE ★ WORK ★ PANTS COLLECTION

See all Incognita items

Customer who recommended this item
8 (Based on 9 reviews)
Customer Satisfaction Score
92%
  • Product 70%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
more
Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 04, 2016 pam*******
Recommend Apr 02, 2016 osc*******
Highly Recommend Mar 13, 2016 geo*******
Recommend Jan 16, 2016 joy*******
Recommend Jan 09, 2016 f10*******
netural Jan 04, 2016 jyn*******
Recommend Jan 02, 2016 clk*******
Highly Recommend Dec 30, 2015 hoe*******
Recommend Dec 28, 2015 cia*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Dear Buyers,

Almost 90% of our size exchanges require a size down due to customers opting a size up than usual, please use the measurement chart and comparison chart to compare against your own body measurements (extremely useful) in all our listings to choose the right size, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

FAQ
Seller

The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you

Answered
2015-12-28
cia*******
User

Hi Seller
Received the XL pants & like it very much but it's too loose/big for me.
Can exchange to size L?
Thank you.

User

Dear Lilian, we have dropped you a seperate Qpost on the exchange procedure, kindly reply via the email on whether to agree on the procedure, thank you.

User

Appreciate your prompt reply.
Your SG base is near my work place. Can I hand deliver the pants to the AMK address?
Thank you.

User

Dear Lilian, you may pass it to us however kindly liase with our team member to let her know when you will be dropping by, we will send you her contact number in a seperate Qpost to liase, also, your item will still need to be delivered from our Taiwan warehouse, thank you.

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