Min. $0.00 Purchase~2017.11.23
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
SF EXPRESS - $3.80
Free shipping over $128.00 purchase.
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Decent winter clothes, not suitable for asia autumn weather.
Very thick material weighs 950g.
Not exchange of size for this piece.
Super slow response from customer service, worst customer service i've seen in qoo10
Size:L | Color:DEEP BLUE
Pretty fast delivery considering shipping from Taiwan. The material of the coat is much better than what I expected. Thank you!:)
Size:M | Color:DEEP BLUE
Size:S | Color:TEAL
Size:XL | Color:DEEP BLUE(+S$6)
Size:L | Color:TEAL
Size:S | Color:KHAKI
The tracking number is for our Taiwan warehouse to our SG base, as Qoo10 requires the system to have the tracking number updated in the orders once they are shipped, however the orders switch to delivered mode automatically before they can be changed to the domestic tracking number, your items are picked up by Qxpress and you can expect to receive them likely the next day, thank you
Hi... i just received the replacement item today. I will visit the post office to send out the defect item to you on saturday.
Can you please advise which size should I pick up?Height: 160cmWeight: 64kgBust: 37"Waist:33"Hip: 40.2"Thank you!
Will recommend size L for a good fit, thank you.
HiCan I exchange to other item if the coat cannot fit me?How to return? Is there a singapore office?I have bigger arm and worry the cutting may not fit.Thank you
Dear Buyer, apologies that for winter wear items, we are unable to do a size exchange, thank you.
I refer to order number 180610805 that i just received today. One of the sleeve is jammed up or sewed up at the inner lining with defect that cannot be strected to the end. Hence the jacket cannot be worn. Please send a new one.
Dear Buyer, we apologise for this inconvenience caused. We will proceed to re-dispatch another new piece and include a postage paid envelope in the package. However could you also take another photo of the item, laid flat, showing that the sleeves is shorter than the other end, thank you.
Hi... it looks perfect from the outside, the sleeves are not shorter than one another. Hence another laid flat photo will not tell. But the sleeve lining got entangled inside whereby you cannot stretch your hand in when you want to wear it. If you enclose a returned postage envelope, are you expecting me to mail the defect item back to you? If yes, i can do so.
Yes that will be the arrangement, we will be including the postage paid envelope, thank you.
Hi... yes i will send back the defect item to you if you enclosed prepaid envelope (please sure the values is enough for the shipment) and i will do so once i received. Do let me know when you have sent out the item.
The top 2 button pockets, are those real? Thanks
Hi, the two front pockets are fake, thank you.
There isn’t any posted question about item.