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NEW UPGRADE! 10 PIECES MASKS KOREA Innisfree My Real Squeeze Mask 100% Authentic - Fresh Stock
162 items sold
8.80

innisfreeNEW UPGRADE! 10 PIECES MASKS KOREA Innisfree My Real Squeeze Mask 100% Authentic - Fresh Stock

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Customer who recommended this item
1637 (Based on 1714 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller 2016-05-06
Manufacturer/
Place of origin
innisfree / South Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Innisfree My Real Squeeze Mask Singapore
BOOKMARK 1 2 3 4 5 6 7

Photo Review (631)

Customer Photo Review board

Highly Recommend Satisfied :)

YEt to try but satisfied with package and delivery

Option 1::NEW Acai Berry x 10(+S$1.90)

+ Add this option
Feb 06, 2018
haz*******

Highly Recommend Very fast delivery

Very fast delivery in good condition

Option 1::NEW Acai Berry x 10(+S$1.90)

+ Add this option
Feb 06, 2018
cec*******
Jan 31, 2018
she*******

Highly Recommend Good stuff!!

5th purchase! Nice stff

Option 1::NEW Aloe x 10(+S$1.90)

+ Add this option
Jan 29, 2018
edd*******

Highly Recommend order well received

well received within 2 days. thanks

Option 1::NEW Aloe x 10(+S$1.90)

+ Add this option
Jan 25, 2018
chr*******

Customer Review (1,714)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 14, 2018 tzm*******
Highly Recommend Feb 13, 2018 Tse*******
Recommend Feb 13, 2018 nik*******
Highly Recommend Feb 11, 2018 sal*******
Highly Recommend Feb 08, 2018 ely*******
Highly Recommend Feb 07, 2018 lil*******
Highly Recommend Feb 06, 2018 haz*******
Highly Recommend Feb 06, 2018 cec*******
Recommend Feb 04, 2018 reb*******
Highly Recommend Jan 31, 2018 yin*******

Item Q&A(136)

Status
Question & Answer
Date
Member
Notice
Seller

1. Any shortage of item or wrong item received

Provide picture of the item contents within the parcel package
Shipping fee will be incurred from seller end

2. Defective item issue

Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end

3. How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Answered
2018-02-08
iiq*******
User

Hi..my i know if i can pick up the items in your shop? Thank you

User

Sorry currently we do not have this option.
Thank you.

Answered
2018-01-17
gay*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-31
pra*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-29
ric*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-25
hui*******
User

Hi seller
my order 19th Nov 2017 cart no. 114816465 only one item receive
still got 5 item not receive
can check for me
Thanks

User

Hello,
We send out promptly to: 269 TAMPINES STREET 21
BLK 248 Tampines St21 #07-271 Singapore 521248.
To the address given.
I think your address has 2 blocks , hence the mail could not get to you.

Answered
2017-12-21
Mei*******
User

Hi seller, how soon can this be shipped out? I need them urgently.

Hi i need to know how soon can this be shipped before I order.

User

Hello, we can ship it tomorrow via Qxpress if its urgent for you.

User

Ok I will order right now. Thanks.

Hi I have ordered this afternoon. Item still haven't arrange for delivery. Pls let me know if the delivery date. Thank you.

User

Hello, Qxpress does not pick up immediately after you ordered.
They collect in the afternoon at 2.30pm from our office but you ordered at 3pm.
How is it possible to pick up by 9pm that every day?
We already mentioned we will ship on 22/12.
Please be reasonable.
Please buy it at retail if its really urgent.
Thank you.

User

I not being unreasonable. You said you will arrange for delivery but the status didn't even have a date, you didn't even arrange with Qexpress for pick up the next day. All I am asking for you to arrange for next day pick up as you promised. If you find keeping to your promise unreasonable then so sorry. I will cancel.

What's more I paid for Qexpress and you are accusing me of ordering by Normal mail in our live10 chat? How dumb do you think your buyer are? We have email invoice of the order. So untrustworthy.

User

I never accuse you of anything.
If its Qxpress then we can send by Qxpress by default.
Its because we could not see detailed info so i thought you opt for normal mail.
Apologises on that.

We can still send it out today as it is working day. But please be reasonable.
You ordered at 3pm and i am not by the computer all the time.
I could still send it out today cause Qxpress collects from us around 2.30pm.
I did not break any promise but its rather you did not understand how the system works.

Answered
2017-12-12
cas*******
User

Dear Seller,

I have not received item (refer to above order no) . I have noticed my address was wrong -#03-00 shld be
#06-196 due to system error

Kindly reply about my items. Thanks

Alice Ho
doublestar.sg@gmail.com

User

Hi Alice, sorry we have not received any return mail so far.
Will update you once we receive anything from Singpost.
Thanks .

User

ok.Thanks

User

Hi,
Yes we received the return mail.
Can you top up $1.99 for us to resend ?

User

ok. I will pay $1.99.
my address: BLK 468 SEGAR RD , #06-196 SINGAPORE 670468.
Thank you very much

User

Yes sure, please transfer to POSB savings 126-87036-1.
And inform us once it is done.
Thank you.

User

Dear Seller,

I have transferred $1.99 to your posb acct by ATM . Kindly post my item to Blk 468 Segar Rd #06-196 singapore 670468. Thank you

Alice Ho

User

Payment received with thanks.
Just to confirm the order is 10 shea butter right?

User

yes correct.

User

Shipped earlier this week, thank you!

Answered
2017-12-09
sea*******
User

Secret Inquiry

User

Secret Inquiry

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