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Princess Pink
Princess Pink KR Join Fellow
15,399 Fellows
POWER MINISHOP RATE 90%
★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10
111 items sold
6.58

innisfree★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10


Customer who recommended this item
1276
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
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Manufacturer/
Place of origin
innisfree / Korea Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 10 or 5
BOOKMARK 1 2 3 4 5 6 7

Photo Review (485)

Customer Review (1,160)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 19, 2019 joe*** (SG SG)
Highly Recommend Sep 18, 2019 kai*** (SG SG)
Recommend Sep 15, 2019 sim*** (SG SG)
Highly Recommend Sep 14, 2019 bit*** (SG SG)
Highly Recommend Sep 10, 2019 car*** (SG SG)
Recommend Sep 06, 2019 thi*** (SG SG)
Highly Recommend Sep 03, 2019 gin*** (SG SG)
Highly Recommend Aug 31, 2019 yll*** (SG SG)
Highly Recommend Aug 30, 2019 ghu*** (SG SG)
Highly Recommend Aug 30, 2019 san*** (SG SG)

Item Q&A(66)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    cel******* 2019-09-14
    Answer
    Dear customer,
    Currently, the only 2022 expiry stock we are selling are Rice masks, because the 2021 stock is depleted. Please note the higher price. We have 2022 stock for other mask types also, but will only release for sale after depleting the earlier 2021 batch. If you want, you can purchase more Rice masks at higher price, and request swap to other types manufacturered in 2022 (please note some types are 2 years shelf life and some types are 3 years shelf life).
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-09-16
  • Answered
    Question
    acm******* 2019-09-08
    Answer
    Dear customer,
    We are a Korea-registered company. Our products are authentic and the same as those sold in retail stores in Korea. Our transactions (purchases as well as sales) are legal and reported to the Korean regulatory authorities.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-09-09
  • Answered
    Question
    dya******* 2019-05-23
    Answer
    Private Enquiry
    Princess Pink 2019-05-24
  • Answered
    Question
    zhi******* 2019-05-15
    Answer
    Dear customer,
    Our current stock expiry date is 2021 July.
    We can ship your order by the end of the week, so delivery should be next week.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-05-15
  • Answered
    Question
    cla******* 2019-05-08
    Answer
    Dear customer,
    Our current stock of Rose has expiry date in 2020 July.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-05-09
  • Answered
    Question
    sop******* 2019-03-19
    Answer
    Private Enquiry
    Princess Pink 2019-03-20
  • Answered
    Question
    yok******* 2019-03-16
    Answer
    Dear customer,
    Our current batches have expiry dates as follows:
    Innisfree My Real Mask Sheet Cucumber 2021 April
    Innisfree My Real Mask Sheet Aloe 2021 July
    TheFaceShop Real Nature Mask Sheet Aloe and Cucumber 2021 September.
    Your orders are for Innisfree My real Mask Sheets.
    Do you want to proceed with the orders?
    Thank you
    Best regards,
    Princess Pink Shop


    Do you want to cancel or proceed witih the order?
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-03-18
  • Answered
    Question
    all******* 2019-03-14
    Answer
    Dear customer,
    What are the additional mask sheets you want?
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-03-15
    Question
    Hello

    Can I have 5 more lime and 5 more cucumber. Thanks
    Question
    sorry I actually replied earlier but did not click send. How Can I pay for this extra 10? If it is too complicated then I will just stick to the original amount.
    Answer
    Dear customer,
    Addition of 2 additional orders:
    Qty 1: Innisfree:5pc My Real Squeeze Mask / Type:Lime(-S$1.99)
    Qty 1: Innisfree:5pc My Real Squeeze Mask / Type:Cucumber(-S$3.99)
    The total is SGD 11.62
    We have sent a link for payment to you.
    Thank you
    Best regards,
    Princess Pink Shop
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Address
18 Dobong-ro 169da-gil, Dobong-gu, Seoul Dobong-dong, 1F

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