IONA
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IONA Cooling Stand Fan Series. Reliable powerful and efficient (Ideal for home and office)
108 items sold
21.90

IONAIONA Cooling Stand Fan Series. Reliable powerful and efficient (Ideal for home and office)

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Customer who recommended this item
560
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
IONA Household Appliances / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Choose from our variety of stand fan models to suit your needs.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (505)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 16, 2018 sam***
Netural Nov 16, 2018 see***
Highly Recommend Nov 15, 2018 wan***
Recommend Nov 13, 2018 jen***
Highly Recommend Nov 13, 2018 pms***
Highly Recommend Nov 10, 2018 cho***
Highly Recommend Nov 09, 2018 Sta***
Highly Recommend Nov 09, 2018 cut***
Highly Recommend Nov 07, 2018 ger***
Netural Nov 06, 2018 ann***

Item Q&A(58)

Status
Question & Answer
  • Answered
    Question
    dil******* 2018-11-20
    Answer
    Private Enquiry
    IONA 2018-11-20
  • Answered
    Question
    yeo******* 2018-10-24
    Answer
    Dear customer we apologise for any inconvenience caused. you have to tighten the fan neck screw
    thanks
    IONA 2018-10-25
  • Answered
    Question
    shi******* 2018-10-24
    Answer
    Dear customer you have to adjust fan blades properly to reduce the noise
    IONA 2018-10-25
    Question
    How to adjust? The fan blades already aligned and knob tightened.
    Question
    How to adjust? The fan blades already aligned and knob tightened.
    Answer
    Dear customer if fan blade already aligned then you have to bring fan to our service centre. our technician will check the the fan
    Question
    Too much of a hassle to bring to your service centre. Any online manual for troubleshooting? I already checked out the one from your official website.
    Answer
    Dear Customer we apologise for any inconvenience caused but you have to bring the fan to our service centre
    Question
    Too much trouble. Item not costly enough to warrant the time and effort. Thanks anyway.
    Answer
    ok
  • Answered
    Question
    mei******* 2018-10-03
    Answer
    Dear Customer, it seems from the video that the fan base and pole is not installed correctly. Please see the below picture. The pole should be 100% secured and not wobbling. You can also refer to instruction manual for installation. Thank you.
    IONA 2018-10-03
    Question
    Hi already tried install correctly alr the base and pole seem lose
    Question
    See the below
    Question
    Hi pls reply
    Answer
    Dear customer, your installation is still wrong, please see attached. ''
    The base weight goes under the cover, and the L screw with the metal plate passes through the cover base weight and cover. Your round metal plate is missing. That is why your fan is not stable. Please install it with the metal plate.
    Question
    Yes I know but can u send a replacement of the base and the plastic
    Question
    The base broken and fragile
    Answer
    Dear Customer, sure we will arrange to replace the base and plastic for you. Kindly refer to instruction manual for correct installation. Thank you
    Question
    Ok when will the delivery of the base and plastic ?
    Question
    Ok when will the delivery of the base and plastic ?
    Question
    Hi any update ?
    Question
    Hi any update ?
    Answer
    Dear CUstomer, the replacement will be sent to you by this week. Our customer service will contact you for the delivery.
    Question
    Ok noted , pls give a text before coming so that will be at home to received
    Answer
    Sure thank you.
  • Answered
    Question
    ckt******* 2018-09-29
    Answer
    Dear Customer, yes, please bring along your reference ticket number. Thank you
    IONA 2018-10-01
  • Answered
    Question
    soa******* 2018-09-29
    Answer
    Dear Customer, yes you can.
    IONA 2018-10-01
    Question
    Hi, thanks a lot for info
    Answer
    Thank you.
  • Answered
    Question
    blu******* 2018-09-28
    Answer
    Dear Customer, which model are you asking?
    IONA 2018-09-28
  • Answered
    Question
    jan******* 2018-09-27
    Answer
    Dear Customer, if both the products have Qprime shipping, you can put them into one shopping cart for one shipping charge.
    IONA 2018-09-28
Ask Question
Address
INTREPID WAREHOUSE COMPLEX 233 UBI AVENUE 4 233 Ubi Avenue 4, Intrepid Warehouse Complex Singapore 408818

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