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Iona GLS189 5.0L Shabu Shabu Electric Skillet - SINGAPORE WARRANTY
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IONAIona GLS189 5.0L Shabu Shabu Electric Skillet - SINGAPORE WARRANTY

See all IONA items

Customer who recommended this item
22
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 19, 2016
Manufacturer/
Place of origin
IONA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Iona GLS189 5.0L Shabu Shabu Electric Skillet

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (7)

Customer Review (24)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 23, 2018 fir***
Highly Recommend Feb 21, 2018 Mic***
Recommend Feb 14, 2018 gri***
Recommend Feb 07, 2018 lai***
Highly Recommend Feb 05, 2018 mal***
Highly Recommend Feb 04, 2018 7tu***
Highly Recommend Feb 01, 2018 sus***
Highly Recommend Feb 01, 2018 sus***
Recommend Jan 30, 2018 Emi***
Highly Recommend Jan 25, 2018 Fel***

Item Q&A(7)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Parisilk
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Parisilk
  • Answered
    Question
    ju4******* 2018-03-13
    Answer
    Hi

    Please go and collect it as soon as possible, it is still in the outlet.

    Thank you.
    Parisilk 2018-03-14
  • Answered
    Question
    mei******* 2018-02-04
    Answer
    Private Enquiry
    Parisilk 2018-02-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    kim******* 2018-02-02
    Answer
    Private Enquiry
    Parisilk 2018-02-03
  • Answered
    Question
    fir******* 2018-01-29
    Answer
    Hi

    Thanks for inquiring!

    For the self collection we need to transfer the item from changi to holland v. So please wait for the call before collection.

    Thank you.
    Parisilk 2018-01-29
    Question
    Thank you but how long do you need to transfer from Changi to HV?
    It will be before CNY, right?
    OItherwise no point buying
    Answer
    Hi

    We have ready stock available. If you are yet to place order place it, we will transfer by this week else if you already placed the order provide the orde number we will check the status.

    Thank you.
    Question
    I placed my order on Sat.
    Any update on collection date?
    Answer
    Hi

    As the order is just processed yesterday, most probably it will be transferred today. Please confirm by tomorrow before going down for collection.

    Thank you.
  • Answered
    Question
    ven******* 2017-01-24
    Answer
    Hi,
    Thank you for your enquiry.
    Depth specified for the product by the manufacturer is 19cm.

    Thank you.
    Parisilk 2017-01-24
    Question
    The internal pot depth i mean
    Answer
    Hi,
    We don't have information regarding the actual internal pot dimensions and rely only on information indicated on technical specifications provided to us.

    Thank you.
  • Answered
    Question
    ven******* 2017-01-24
    Answer
    Hi,
    Thank you for your enquiry.
    Depth specified for the product by the manufacturer is 19cm.

    Thank you.
    Parisilk 2017-01-24
    Question
    If we buy today when can we collect ?
    Answer
    Hi,
    Standard order and delivery lead time is 3-7 working days.

    Thank you.
    Question
    Self collection ? At ur bedok branch?
    Answer
    Hi,
    Same lead time applies but normally self collection is faster than delivery.

    Thank you.
    Question
    Ok as long as i can get it by 28 jan should be good for me
    Answer
    Hi,
    We suggest you purchase from our outlet to confirm get it before CNY as the processing time online is slightly longer.
    Thank you
    Question
    Ok good where is ur outlet ? And what is the price there
    ?
    Answer
    Hi,
    You can see the outlet addresses here:
    http://www.parisilk.com/locations
  • Answered
    Question
    Joc******* 2016-07-21
    Answer
    Hi,
    Thank you for the enquiry.
    One year local warranty for All Iona products from the date of purchase.
    Thanks!!
    Parisilk 2016-07-22
Ask Question
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58 SEMBAWANG ROAD #01-03, Hong Heng Mansion
Available during
MON~FRI : 11:00am ~ 7:00pm SAT, SUN, PH : day off

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Policy & Notice
How to Return/Exchange