Iona GLS282 Electric Skillet / Steamboat Pot (2.8L) - 1 year warranty
4 items sold
22.3

IONAIona GLS282 Electric Skillet / Steamboat Pot (2.8L) - 1 year warranty

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Customer who recommended this item
113
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 19, 2016
Manufacturer/
Place of origin
Overseas / IONA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description IONA 2.8L ELECTRIC SKILLET / STEAMBOAT POT (GLS282) - 1 year warranty
BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

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Customer Review (111)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 17, 2019 haz*** (SG SG)
Highly Recommend Apr 04, 2019 gin*** (SG SG)
Highly Recommend Mar 06, 2019 yin*** (SG SG)
Highly Recommend Jan 25, 2019 jen*** (SG SG)
Highly Recommend Jan 19, 2019 ins*** (SG SG)
Highly Recommend Jan 17, 2019 chu*** (SG SG)
Highly Recommend Jan 17, 2019 rac*** (SG SG)
Highly Recommend Jan 11, 2019 iis*** (SG SG)
Recommend Jan 07, 2019 xan*** (SG SG)
Highly Recommend Dec 04, 2018 st.*** (SG SG)

Item Q&A(15)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Parisilk
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Parisilk
  • Answered
    Question
    olp******* 2019-02-21
    Answer
    Hi

    Yes. This pot can be use as skillet and steam. We sell at SGD29.90.

    Thank You
    Parisilk 2019-02-22
  • Answered
    Question
    ove******* 2019-01-26
    Question
    Can i get it before 2nd Feb?
    Answer
    Hi

    We will dispatch the item via Qxpress by today.

    You may receive the item by tomorrow or day after/

    Thank You
    Parisilk 2019-01-28
  • Answered
    Question
    lyn******* 2018-10-12
    Answer
    Hi

    As spoken on phone,you may email help@qoo10.sg for cancellation.

    Thank You

    Hi

    As spoken on phone,you may email help@qoo10.sg for cancellation.

    Thank You

    (Oct 17, 2018 17:48)
    Parisilk 2018-10-17
  • Answered
    Question
    evi******* 2018-10-05
    Answer
    Hi,

    As mentioned from your previous message, kindly provide us a video of the said knob so that we can inform the supplier about it for the exchange.

    Thank you
    Parisilk 2018-10-06
    Question
    Here's the video. Thank u
    Question
    Dear Seller,

    Any updates for me? Thanks
    Answer
    Hi,

    We can do an exchange for you but only in 1 of our outlet.

    If this is ok with you let us know.

    Thank you
    Question
    Can i pay for delivery for exchange? I do not have time to go down for exchange lei
    Question
    Some more i already paid for delivery, now the product got problem i still need to go down shop for exchange..not fair to me lei,
    Question
    ???
    Question
    Hello? Awaiting for your response please.
    Answer
    Hi

    We can deliver the item.

    But the charges will be $20.

    Thank You
  • Answered
    Question
    mun******* 2018-03-01
    Answer
    Private Enquiry
    Parisilk 2018-03-02
  • Answered
    Question
    gil******* 2018-02-18
    Answer
    Hi

    Thanks for inquiring!

    As per the website the inner pot dimension are not mentioned.

    Thank you.
    Parisilk 2018-02-19
  • Answered
    Question
    kar******* 2018-01-21
    Answer
    Hi

    Thanks for inquiring!

    Our delivery is only with in the country.

    Thank you.
    Parisilk 2018-01-22
  • Answered
    Question
    ber******* 2018-01-03
    Answer
    Hi

    Good morning and Happy new year.

    We apologise for the faulty set.

    We can do exchange, which is not a problem. But there may be long wait due to many orders, there is no slots already. Please let us know, if you need the item urgently, can come down to changi or can wait?

    Thank you.
    Parisilk 2018-01-04
    Question
    Hi,
    Then we wait. Please let us know when is the next slot. is it exchange item?.
    thank you
    Answer
    Hi

    Thank you so much for understanding!

    Thank you.
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How to Return/Exchange