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iOS 9 Verified ★ Highest
2.30

iOS 9 Verified ★ Highest

   

Customer who recommended this item
358
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Retain Packaging Box, Accessories & Labels Seller Jan 05, 2019
Important Notice #1 Seller Jun 29, 2018
Return, Exchange & Warranty Claims Policy #2 Seller Apr 13, 2016
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Manufacturer/
Place of origin
Imported Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (138)

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Customer Review (392)

Customer Review board
Rating Feedback Date Written by
Recommend Aug 01, 2018 dem*** (SG SG)
Highly Recommend Jul 02, 2018 tml*** (SG SG)
Recommend Jun 28, 2018 sol*** (SG SG)
Highly Recommend Mar 28, 2018 dar***
Highly Recommend Mar 22, 2018 mut***
Highly Recommend Jan 13, 2018 bul***
Not Recommend Jan 09, 2018 sur***
Netural Jan 03, 2018 Shi***
Highly Recommend Dec 26, 2017 qin***
Highly Recommend Dec 14, 2017 nig***

Item Q&A(10)

Status
Question & Answer
  • Notice

    Retain Packaging Box, Accessories & Labels

    Kindly retain the original packaging box & all accessories (inside the box) with all labels attached for any return, exchange or warranty claim. No return, exchange or warranty claim possible if the original packaging box, accessories or labels are missing or damaged.
    13Mobile.sg
  • Notice

    Important Notice #1

    Warranty Period
    Warranty period is standard 7 days (for all items listings) from delivered/collection date, unless otherwise stated in the items listing. For items repaired/replaced through warranty claims, its warranty period continues for the remaining period of the original warranty period for the items.

    Retain Packaging Box, Accessories & Labels For Warranty Claims
    Kindly retain the original packaging box & all accessories (inside the box) with all labels attached else warranty will be voided. Warranty will also be voided if the original packaging box & all accessories are damaged.

    13Mobile.sg
  • Notice

    Return, Exchange & Warranty Claims Policy #2

    Warranty Claims At Service Center
    - After 7 days from receipt date (Qxpress orders)
    - After 14 days from shipping date (SingPost Normal Mail orders).
    - All Store Pickup orders

    Return & Exchange
    Within 7 days from delivery for all orders except Store Pickup orders. No return & exchange for Store Pickup orders.

    Please check warranty period for each item before filing claim.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For more information on the return, exchange & warranty claims policy, please send us a Qpost message.
    13Mobile.sg
  • Notice

    Return, Exchange & Warranty Claims Policy #1

    Return, Exchange & Warranty Claims By Mail
    - Within 7 days from receipt date (Qxpress orders).
    - Within 14 days from shipping date (SingPost Normal Mail orders).

    For defective, incorrect or misdelivered item:
    - Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
    - Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
    - Item must be returned with original packaging box & all accessories inside the box with all labels attached.
    - Seller is responsible for all shipping costs by registered mail only.

    For change of mind return/exchange:
    - Restocking fees $10.00 apply per item quantity regardless of order value.
    - Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
    - Customer is responsible for all shipping costs by registered mail only.

    13Mobile.sg
  • Notice

    Important Notice #2

    Store Pickup Orders
    Please note the eticket (collection voucher) validity period carefully. No cancellation and no refund for store pickup orders after 1 day from payment date/time. Valid eticket required during collection. No extension and no refund for any expired etickets under any circumstances.

    Buy 1 Free 1 Promo
    This promo only apply to selected items with the tag "[BUY 1 FREE 1]" in the options. Please check before purchase.

    Free Gifts Disclaimer
    Random selection of type/model/color/design at the sole discretion of seller. No return/exchange/refund regardless of conditions. Seller reserves the right to substitute with another item of equal/higher value without prior notice. While stock lasts.
    13Mobile.sg
  • Answered
    Question
    sim******* 2017-01-08
    Answer
    Yes, 30 days. Thanks.
    13Mobile.sg 2017-01-09
  • Answered
    Question
    Wcy******* 2016-11-16
    Answer
    Yes, tested with latest iOS 10.1.1. Thanks.
    13Mobile.sg 2016-11-16
    Question
    Thanks~
    So if i bought xiaomi powerbank & this lightning cable, can be used together for iphone 7 plus right?
    Sorry ya
    Answer
    Yes. Thanks.
    Question
    Thanks~^^
    One more question, type c adaptor is for??
    Answer
    USB Type-C is for Xiaomi 10000mAh Ultra Slim Pro and Sam Note 7. Thanks.
    Question
    Oic okok TQ^^
    Answer
    Noted. Thank you.
    Question
    Thanks for yr prompt reply~^^
    We had just placed 4 orders, Order no. 194671822, 23, 24 & 26 with you just now for 2pcs of Xiaomi powerbanks, Remax car charger, premium selfie stick & 2pcs of lightning cables for iphone 7 plus~^^
    So we can just proceed to your store Oxley Bizhub between 10am to 7pm for pick up right?
    Anything to take note?? Pls advise, thanks~
    Kindly inform us if there is any problem with the orders in advance, pls do not cancel any order as we apply qoo10 coupon for the cart~
    Thanks a lot ya~
    Answer
    Noted. Thank you.
  • Answered
    Question
    Yum******* 2016-11-09
    Answer
    Let us know which items listing, we will take care of it now. Thanks.
    13Mobile.sg 2016-11-09
    Question
    428694940
    476312452
    Answer
    Done, you can combine shipping now. Thanks.
    Question
    Hi, it's still the same. Can i select my items under store pickup but you pack them together with the fans?
    Answer
    Choose Qxpress for both orders, it should combine into 1. Please try again. Thanks.
  • Answered
    Question
    xin******* 2016-04-10
    Answer
    You can purchase multi connectors cables from our other items listing. Thanks.
    13Mobile.sg 2016-04-10
  • Answered
    Question
    ism******* 2015-10-22
    Answer
    There is a store pickup below Qxpress. Thanks.
    13Mobile.sg 2015-10-22
    Question
    Thank you for your reply. I have already looked thru so many times but there wasnt any store pickup as the attached pic.
    Answer
    Items listing edited to allow store pickup. Thanks.
  • Answered
    Question
    sha******* 2015-09-11
    Answer
    Yes, select Lightning options. Thanks.
    13Mobile.sg 2015-09-11
  • Answered
    Question
    cms******* 2015-07-27
    Answer
    To assist you on this enquiry, we require your order/cart number. Thank you for your kind cooperation.
    13Mobile.sg 2015-07-27
    Question
    Attached my purchase description for your easy reference
    Thanks
    Answer
    For TV, you need HDMI cable.

    Thanks.
  • Answered
    Question
    Ser******* 2015-07-25
    Answer
    We don't have this length at this moment. Thanks.
    13Mobile.sg 2015-07-25
Ask Question
Address
OXLEY BIZHUB 69 UBI ROAD 1 #06-16
Available during
Mon-Fri 10am-7pm Sat 10am-2pm (Close on Public Holidays)

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Policy & Notice
How to Return/Exchange