Please refer to the individual selling page for the warranty period and Terms & Conditions for exchange.
Please note that FULL PACKAGING WITH VALID WARRANTY STICKER is required for any warranty claims.
If the Terms & Conditions has been violated, warranty will be deemed as
invalid and no exchange/refund will be given.
For warranty claim, please email us at firstname.lastname@example.org or post us a question on Qoo10.
Exchange will be done either by mail or at our warehouse depending on the issue. Please send us an enquire and we will advise you on the exact exchange procedures.
If you are required to mail the item back to us, shipping charges shall be paid by customer and later on refunded if it is due to manufacturer defect's.