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Natural Living
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iPad Pro 9.7|Air 1|Air 2|New iPad 2017|2018 |iPad Mini1/Mini2/Mini3/Mini4/Mini5 Smart Cover
6 items sold
8.64

iPad Pro 9.7|Air 1|Air 2|New iPad 2017|2018 |iPad Mini1/Mini2/Mini3/Mini4/Mini5 Smart Cover


Customer who recommended this item
1435
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy - Part 2 Seller Apr 19, 2016
Return & Exchange Policy - Part 1 Seller Apr 18, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Smart Cover with sleep/wake function. Include front and back casing.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (453)

Customer Review (1,463)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 19, 2019 con*** (SG SG)
Highly Recommend Aug 27, 2019 ahs*** (SG SG)
Highly Recommend Aug 22, 2019 jas*** (SG SG)
Highly Recommend Aug 19, 2019 sag*** (SG SG)
Recommend Aug 15, 2019 wen*** (SG SG)
Recommend Jul 29, 2019 shu*** (SG SG)
Highly Recommend Jul 26, 2019 paw*** (SG SG)
Highly Recommend Jul 17, 2019 man*** (SG SG)
Highly Recommend Jul 16, 2019 ene*** (SG SG)
Highly Recommend Jun 12, 2019 jea*** (SG SG)

Item Q&A(138)

Status
Question & Answer
  • Notice

    Return & Exchange Policy - Part 2










    Any change of mind from buyer's end 1)Would like to change to other available products or does not want the item anymore.
    2) Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    3)Provide picture of the item to seller end.
    4)Shipping fee will be incurred from buyer's end.
    How to submit return or exchange from the buyer's end? 1)Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    2) We will assess the claim issue with the provided picture and inform on the progress asap.

    Natural Living
  • Notice

    Return & Exchange Policy - Part 1














    Submission of claims Any return of exchange of items will be applicable within 7 days upon receiving of the item
    Any shortage of item or wrong item received 1)Provide picture of the item contents within the parcel package
    2) Provide picture of the parcel package with the delivery information.
    3)Shipping fee will be incurred from seller end.
    Defective item issue 1)Provide picture of the defective area of the received item.
    2) Provide video of the non-functioning of the product. (For iPad Covers).
    3)Shipping fee will be incurred from seller end.

    Natural Living
  • Answered
    Question
    ade******* 2019-03-17
    Answer
    Hi, attached is a picture
    Natural Living 2019-03-17
  • Answered
    Question
    lkh******* 2019-02-18
    Answer
    Hi, for soft rim, the back cover is hard with soft edge. If you're looking for one that has soft back cover, that will be the silicone type.
    Natural Living 2019-02-18
    Question
    Hi, thanks for writing back. I'm looking for soft plus clear (transparent) back cover, but the silicone type don't seem to be clear back, do you have any other cover type that can meet my requirement? Thanks.
    Answer
    Hi, not at the moment. :)
  • Answered
    Question
    abi******* 2018-10-28
    Answer
    Hi, the cover has the same texture. Difference is in the rim on the back cover. Soft rim type has a soft rim on the back cover. Hope this clarifies.
    Natural Living 2018-10-29
  • Answered
    Question
    lyn******* 2018-05-17
    Answer
    Hi, thanks for contacting us. Yes, more stock will be coming in 1-2 weeks time.
    Natural Living 2018-05-17
  • Answered
    Question
    ang******* 2018-05-02
    Answer
    Hi, yes! Stock for the leather texture with soft rim design in champagne gold just came in :)
    Natural Living 2018-05-04
  • Answered
    Question
    pas******* 2018-03-27
    Answer
    Hi, we actually have a very similar one “Soft Rim Leather Texture” that’s available in black.
    Natural Living 2018-03-27
  • Answered
    Question
    dt3******* 2018-02-27
    Answer
    Private Enquiry
    Natural Living 2018-02-28
  • Answered
    Question
    spa******* 2017-10-15
    Answer
    Hi Paul, sorry to hear that you have not receive your package. Singpost delivery is rather erratic nowadays. While many customers are able to receive on the next working day, there are some that received only after 1.5 months. We have took a pic of your package before dispatching. Enclosed is the picture. Kindly help to verify that the address on the package is correct. Thank you.
    Natural Living 2017-10-17
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