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BANN & CO.
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★ Smart iPad Cases/Covers for iPad 2/3/4/5/6 (New 2018) Air 1/2 Mini 1/2/3/4 Pro 9.7/10.5/12.9 inch
447 items sold
4.99

iPad★ Smart iPad Cases/Covers for iPad 2/3/4/5/6 (New 2018) Air 1/2 Mini 1/2/3/4 Pro 9.7/10.5/12.9 inch

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Group Buy Pricehelp
$29.99 $4.99
Deal is ON!100%
Purchased2107 Purchased
Time left

Customer who recommended this item
5138 (Based on 5339 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Our Delivery Promises & 3.00PM Daily Cut-Off Time Seller 2016-07-05
SingPost Normal Mail vs SingPost SmartPac Seller 2016-07-05
Return/Exchange Policy (1) Seller 2016-04-27
more
Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,696)

Customer Review (5,339)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 18, 2018 mic***
Highly Recommend Jun 18, 2018 mim***
Highly Recommend Jun 18, 2018 sak***
Highly Recommend Jun 18, 2018 liz***
Recommend Jun 17, 2018 Rac***
Highly Recommend Jun 17, 2018 lim***
Highly Recommend Jun 16, 2018 liz***
Highly Recommend Jun 16, 2018 pei***
Netural Jun 15, 2018 iva***
Highly Recommend Jun 15, 2018 jes***

Item Q&A(187)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers,

We work hard to ensure that your items are shipped out to you in the fastest possible time.

These are our delivery promises to you:

- For orders received before 3.00PM on any business day, we promise to ship them out within the same day.
- For orders received after 3.00PM on any business day, we will ship them out on the next working day.
- For orders received over the weekends and on public holidays, we will ship them out on the next working day.

** There are unexpected situations where it may take a little longer than usual for us to process your orders due to high order volume (especially during the weekends and public holidays). In such instances, we seek your patience and understanding if a little more time is required for us to ship out your orders as we work at our maximum capacity.

Thank you.

BANN & CO.

Notice
Seller

Dear Customers,

We provide shipping to you via the following 2 methods that you can select when placing your order:

1. SingPost Normal Mail

- Cheapest shipping method
- Delivered to your letterbox
- Takes 1-5 business days to be delivered depending on SingPost and your area postman
- No tracking number to track status

2. SingPost SmartPac

- Cost abit more
- Items delivered to your door step. If no one is around, postman will deliver items to your letterbox. If letterbox is full, a delivery advice will be issued so you can request for re-delivery or collect at the nearest post office
- Takes 1-5 business days to be delivered
- Tracking number is provided so you can track the status via SingPost website

Thank you.

BANN & CO.

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Provide video of the non-functioning of the product. (For electronic products)
-Shipping fee will be incurred from seller end

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Answered
2018-06-15
dwb*******
User

Hi seller. I would like to request for an exchange. I should order the case for I pad mini but I ordered ipad instead. I have sent to 3 messages, still waiting for your reply. Can u please respond to my enquiry ASAP.
Order: 259680287
Thanks.

Pls see pic for reference. Thanks.

User

Hi Irene,

Thank you for your message.

We have replied to all your earlier messages. Not sure if you have seen them.

We certainly can do an exchange for you but we'll need you to return the original item to us by post first. Please note that the item must be returned in original packaging with everything intact.

The additional postage fee for both the return and re-send will have to be borne by you.

Let us know if you are ok with this arrangement so we can advise you on the return procedure.

Thank you.

Best Regards,
BANN & CO.

Answered
2018-06-10
Jel*******
User

Hi seller

I would like to check whether you will restock for smart print art series no. 5 ?

User

Hi,

Thank you for your message.

May I know for which iPad model are you looking at getting the case for?

If you're not sure of your iPad model, you can do the check here:

https://support.apple.com/en-sg/HT201471

Thank you.

Best Regards,
BANN & CO.

User

It’s iPad 6th generation

User

Hi,

Thank you for your message.

There will not be a re-stock for this design anymore. We'll be progressively phrasing out this design.

You may wish to consider other available designs for your iPad 6.

Let us know if you need any other help.

Thank you!

Best Regards,
BANN & CO.

User

Ok thank you!

User

You're welcome!

Answered
2018-05-26
z_h*******
User

I just bought 2 of the rotator series cover. Tried fitting my iPad in it and the cover doesn’t clip on at all! The corners do not cover the iPad, leaving it loosely fitted and about to drop out of the casing anytime. Pls see attached photos. I have bought rotator series cover from another seller before and do not have same issue. Can I have a replacement which will fit snugly? Otherwise, would like to have this refunded. Thanks

User

Hi Tze Hui,

Thank you for your message.

Can you help us go to the website below to determine your exact iPad model?

https://support.apple.com/en-sg/HT201471

Thank you.

Best Regards,
BANN & CO.

User

It’s “The New IPad”, latest 9.7inch model on apple website.

User

Hi Tze Hui,

Thank you for your reply.

Is the model number at the back of your iPad either A1893 or A1954? Can you help confirm this?

You have bought 2 Rotator cases from us. Does both have the same problem?

Thank you.

Best Regards,
BANN & CO.

User

Forgot to check model number before I stepped out. But took photo of the other red cover in use and it fits well, not on the verge of dropping out like the blue. So don’t think is wrong casing for model issue.

User

Hi Tze Hui,

Thank you for your reply.

In that case, can we do a 1-to-1 exchange for you for the Sky Blue Rotator case?

Thank you.

Best Regards,
BANN & CO.

User

Yes sure. Can get the courier to do a 2-way service, drop off and pick up?

User

Hi Tze Hui,

Thank you for your reply.

The items will be shipped out to you via normal mail, not courier.

We will ship out the replacement case to you immediately today.

If there are no postal delays, you should receive it in your letterbox within 1-5 working days.

We will also include a return envelope + stamp for you to return the wrong item to us. Once you’ve received it, please place the wrong item into the envelope, seal it up and post it off at any SingPost posting box or post office.

Let us know if you have any questions.

Thank you.

Best Regards,
BANN & CO.

Answered
2018-05-23
emm*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2018-05-17
kcc*******
User

Hi,
When will the new stock for iPad Air magnetic smart series black colour be available ?

User

Hi,

Thank you for your message.

The re-stock will be arriving next week.

We will update the stock quantity on our product page once the re-stock arrives.

You may wish to bookmark our page and keep a look out for the stock updates:

https://www.qoo10.sg/g/449608117

Let us know if there's anything else we can help.

Thank you and have a nice day!

Best Regards,
BANN & CO.

Answered
2018-05-05
p_l*******
User

Hi I received the iPad cover yesterday however the size of the cover does not match my iPad Air. How do I exchange the cover?

User

Hi Pauline,

Thank you for your message.

We believe you may have ordered the case for the wrong iPad model.

Can you help us go to the website below to determine your exact iPad model?

https://support.apple.com/en-sg/HT201471

Thank you!

Best Regards,
BANN & CO.

User

Hi yes you are right, I ordered the wrong size, the cover I should order is for iPad Air 2 model number A1566,so how do I exchange?

User

Hi Pauline,

Thank you for your reply.

To do the exchange, we'll need you to return the original items to us by post first. Please note that the items must be returned in original packaging with everything intact.

The additional postage fee for both the return and re-send will have to be borne by you.

Let us know if you are ok with this arrangement so we can advise you on the return procedure.

Thank you.

Best Regards,
BANN & CO.

User

Hi I am okay with this arrangement, please advise mailing details.

User

Hi Pauline,

Thank you for your reply.

Please return the item in original packaging back to:

BANN & CO.
My Mail Box 887256
Singapore 919191

Write your name and reference number (21795) behind the envelope so we'll know it's from you.

You will need a $1.15 postage stamp for returning the item. You may purchase the stamp at any SAM machine or post office. Please purchase an additional $1.15 stamp and put it inside the envelope so we can use it to send the replacement to you.

Let us know if you have any questions.

Thank you.

Best Regards,
BANN & CO.

Answered
2018-04-30
chu*******
User

Hi, may I know when the rose gold smartcase for ipad5/6 will be restocked?

User

Hi,

Thank you for your message.

We are expecting the re-stock for the Rose Gold colour to only arrive 2-3 weeks from now.

Let us know if you have any other questions.

Thank you.

Best Regards,
BANN & CO.

Answered
2018-04-25
set*******
User

Are you going to replenish purple color magnetic series for ipad 12.9 2nd gen?

User

Hi,

Thank you for your message.

The re-stock for the Purple will not be in so soon.

You may wish to consider other available colour options.

Let us know if you have any other questions.

Thank you.

Best Regards,
BANN & CO.

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Policy & Notice
How to Return/Exchange