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BANN & CO.
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★ Smart iPad Cases/Covers for iPad 2/3/4/5/6 (New 2018) Air 1/2 Mini 1/2/3/4 Pro 9.7/10.5/12.9 inch
398 items sold
4.99

iPad★ Smart iPad Cases/Covers for iPad 2/3/4/5/6 (New 2018) Air 1/2 Mini 1/2/3/4 Pro 9.7/10.5/12.9 inch

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Group Buy Pricehelp
$29.99 $4.99
Deal is ON!100%
Purchased3256 Purchased
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Customer who recommended this item
5548
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Our Delivery Promises & 3.00PM Daily Cut-Off Time Seller Jul 05, 2016
SingPost Normal Mail vs SingPost SmartPac Seller Jul 05, 2016
Return/Exchange Policy (1) Seller Apr 27, 2016
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,845)

Customer Review (5,669)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 24, 2018 soo***
Recommend Sep 24, 2018 jes***
Highly Recommend Sep 23, 2018 m_h***
Netural Sep 23, 2018 git***
Highly Recommend Sep 22, 2018 tas***
Highly Recommend Sep 22, 2018 wer***
Highly Recommend Sep 22, 2018 Ski***
Highly Recommend Sep 21, 2018 mok***
Highly Recommend Sep 21, 2018 lsl***
Highly Recommend Sep 21, 2018 tin***

Item Q&A(204)

Status
Question & Answer
  • Notice

    Our Delivery Promises & 3.00PM Daily Cut-Off Time

    Dear Customers,

    We work hard to ensure that your items are shipped out to you in the fastest possible time.

    These are our delivery promises to you:

    - For orders received before 3.00PM on any business day, we promise to ship them out within the same day.
    - For orders received after 3.00PM on any business day, we will ship them out on the next working day.
    - For orders received over the weekends and on public holidays, we will ship them out on the next working day.

    ** There are unexpected situations where it may take a little longer than usual for us to process your orders due to high order volume (especially during the weekends and public holidays). In such instances, we seek your patience and understanding if a little more time is required for us to ship out your orders as we work at our maximum capacity.

    Thank you.

    BANN & CO.
    BANN & CO.
  • Notice

    SingPost Normal Mail vs SingPost SmartPac

    Dear Customers,

    We provide shipping to you via the following 2 methods that you can select when placing your order:

    1. SingPost Normal Mail

    - Cheapest shipping method
    - Delivered to your letterbox
    - Takes 1-5 business days to be delivered depending on SingPost and your area postman
    - No tracking number to track status

    2. SingPost SmartPac

    - Cost abit more
    - Items delivered to your door step. If no one is around, postman will deliver items to your letterbox. If letterbox is full, a delivery advice will be issued so you can request for re-delivery or collect at the nearest post office
    - Takes 1-5 business days to be delivered
    - Tracking number is provided so you can track the status via SingPost website

    Thank you.

    BANN & CO.
    BANN & CO.
  • Notice

    Return/Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Provide video of the non-functioning of the product. (For electronic products)
    -Shipping fee will be incurred from seller end
    BANN & CO.
  • Notice

    Return/Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    BANN & CO.
  • Answered
    Question
    lam******* 2018-09-11
    Question
    Sorry for typo earlier - it should be Smart Print Art series - Option 2
    Answer
    Hi,

    Thank you for your message.

    The re-stock for the Smart Print-Art series will only arrive 2-3 weeks from now.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-09-11
  • Answered
    Question
    nem******* 2018-09-10
    Answer
    Private Enquiry
    BANN & CO. 2018-09-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tif******* 2018-09-07
    Answer
    Hi,

    Thank you for your message.

    All our cases are of considerable quality. It depends on the style that you’re looking for.

    If you'd prefer to have a translucent hard backing revealing the Apple logo at the back, you can consider our Magnetic Smart Series.

    Otherwise, you may consider our Textured Grain Series or even the Smart Print-Art Series if you like design motifs.

    The Magnetic Smart Series will have more folds on the cover that will allow you to orientate your iPad in more angles than the other 2 series.

    Do note that for the iPad Air, theres 2 versions namely the iPad Air and iPad Air 2.

    If you are not sure which is your exact model, please go to the URL below to check before purchase:

    https://support.apple.com/en-sg/HT201471

    Let us know if there's anything we can help.

    Thank you!

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-09-09
  • Answered
    Question
    sng******* 2018-09-06
    Answer
    Hi,

    Thank you for your message.

    Yes, you can select the Apple iPad 5/6 option from the dropdown menu selection.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-09-07
  • Answered
    Question
    nem******* 2018-09-04
    Answer
    Private Enquiry
    BANN & CO. 2018-09-04
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    gl1******* 2018-08-22
    Answer
    Hi Gary,

    Thank you for your message.

    You will need a case for the iPad Air but the case you've purchased is for the iPad 2/3/4. That's why it does not fit.

    We can do an exchange for you but we'll need you to return the original case to us by post first. Please note that the case must be returned in original packaging with everything intact.

    The additional postage fee for both the return and re-send will have to be borne by you.

    Let us know if you are ok with this arrangement so we can advise you on the return procedure.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-08-22
    Question
    Yes, let me know the return procedure
    Answer
    Hi Gary,

    Thank you for your reply.

    Please return the case in original packaging by post to:

    BANN & CO.
    My Mail Box 887256
    Singapore 919191

    Write your name and reference number (21839) behind the envelope so we'll know it's from you.

    You will need a $1.15 postage stamp for returning the case. You may purchase the stamp at any SAM machine or post office. Please purchase an additional $1.15 stamp and put it inside the envelope so we can use it to send the replacement to you.

    Let us know if you have any questions.

    Thank you.

    Best Regards,
    BANN & CO.
    Question
    Item send out by post today
    Answer
    Hi Gary,

    Thanks for the update.

    We'll keep a look out for the item you've returned.

    Let us know if you need any other help for now.

    Thank you.

    Best Regards,
    BANN & CO.
    Question
    Hello,

    Any updates, have you received and when can i have the product
    Answer
    Hi Gary,

    Thank you for your follow-up.

    We have not received your case back yet. Could be caught up in a postal delay.

    Please give SingPost a little more time to deliver. We will ship out the replacement to you as soon as we receive the original case back.

    Thank you.

    Best Regards,
    BANN & CO.
  • Answered
    Question
    ade******* 2018-08-21
    Answer
    Hi,

    Thank you for your message.

    So sorry, self-collection is not available.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-08-21
  • Answered
    Question
    eri******* 2018-08-03
    Question
    Please arrange for the cover where the base can hold on to the iPad which I have purchase for my iPad 4.
    Question
    Base can not hold the iPad and keep dropping off
    Answer
    Hi Eric,

    Thank you for your message.

    We believe you may have ordered the case for the wrong iPad model.

    Can you help us go to the website below to determine your exact iPad model?

    https://support.apple.com/en-sg/HT201471

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2018-08-06
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Policy & Notice
How to Return/Exchange