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Dear Customers,
Welcome to Hotwind Shop.
Normally we send out parcel around 1-2 working days after you pay for the order. Some one around 3-4 working days.
if late we will what's app or send QSM info u.
Please note that any orders made on Friday to Sunday(Public Holiday) will shipped on the following working days
- The Singapore registered mail ETA usually 7-14 days and Qxpress is 4-7 days as the items are shipped from Hong Kong or China
- As sometimes there might be some unexpected delay within the shipping company,
please allow up to 30 days for delivery. Do contact us should you not receive your item by them.
- In case of lost mail, please contact us first and we will help u Fix problem.
the exchange/re-send from there.
- Please try not to request for refund via Qoo10 system before contacting us.
Thank you very much for the cooperation !
What's app +8613045883090 or Email: hotwind0912@gmail.com
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