- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Fedex - $16.32
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Product is good. But no English manual as I requested
Remote control:none | Hole saw:none | RFID or Card keys:none
Easy to install, easy to use. The box come with 4 RFID tag. Buyer can google search English manual for Yale model YDR3110. Which same function with Gateman V20. Thinking to use back the same hole for old lock, but in that case I may need to modify my door. So make another on top. Didn't purchase saw from seller, which I got it from hardware shop, which cost me $6 only. Overall very satisfied, highly recommend :)more review
ordered 3 items. One of the packages in the box was squashed and torn. I am not sure if it was caused by the seller or the courier (see explanation below). The seller is very prompt in shipping out the items. Have not installed it as the instructions were all in Korean. Will email the seller and hopefully they will send the English instruction very soon.
Ordered on Sunday 30 June. The courier (Fedex) came for delivery on 6 July. I was not alerted that the package was due for delivery on that day. I stepped out for just 10 minutes and saw a note left by the Fedex man to call for re-delivery. The courier man could have at least called me to check if anyone was home as my telephone number was indicated by the seller. This morning (8 July) a Fedex customer service told me they could not redeliver the item as they could not track the box. It was "missing". She asked me for photographs of the items so that they could try to find the box. I told them I would not be able to provide any photos since I have not seen the items myself. She then said she will call me again tomorrow for an update. When I returned home, the box was already delivered and received by my family member. The box was obviously opened up and resealed again. And one of the packages was squashed and torn. Luckily no items were missing. I wonder if Fedex would bear responsibility if any of the items were missing or spoilt due to mishandling.more review
Hole saw:none | Remote control:none | RFID or Card keys:none
Placed order on Wednesday received item on Saturday morning via EMS. Worth paying the extra for it. Item received well packed with bubble wrap. However disappointed with the hole saw as different size given causing extra effort and time to drill the hole. Labels on the item are all in Korean so make sure you get a copy of the Englis manual. Item installed and all working wll. Overall happy with the purchase!more review
32mm HOLE SAW:32mm HOLE SAW(+S$17) | remote control:none
Item arrived in 4 days after placing order. Worth to pay the express delivery. Item as described and easy to install to replace old HDB H1 main door loock. Only took me 30 mins with the proper tool.
Hole saw:none | Remote control:none | RFID or Card keys:4unit(+S$46) | installation service:yes
Hole saw:none | Remote control:none | RFID or Card keys:none | installation service:no
Remote control:none | Hole saw:none | RFID or Card keys:4unit(+S$46)
Hi there are 5 beeps sound from the lock (door closed). I had replaced the battery. but still beep. Pls advice, what the problem, about one year old. Gatemanthanks
Dear Customer, Please check the item page regarding this information. Thank you
Hi there, can you please explain the difference between the WV-20 & the V10. I notice there is a "WIDE" for the WV-20. I am currently using your WF-10 for about a week, so far so good. Finger scan is very accurate. Question, can I just replace the external unit of the WF-10 with the WV-20 or V10 and still used the internal unit of the current WF-10?
Dear customer,We will have to ask the manufacturer for your inquiryregards.
Thank you for your help.
Dear customerWe will let you know soonBest regards
Hi Seller,Kindly advice the original packing comes with how many RFID Tag? and how many Card Key?With this information then I can decided how many extra I need to buy.Thank you
Dear customer,Thank you for contacting us.We will have to check with the manufacturer regarding your inquiry.Best regards.
Hi, I recently bought 3 sets to install on 3 doors in the house. One of the set is giving intermittent issues when using password mode. The lock does not respond after keying in of password and placing palm on the pad. Need to try a few times before it will unlock. The other 2 locks do not have this problem. May I know if I could have an exchange on the faulty set? The order numbers are 141309729 and 141309728.
Dear Customer, Would you please provide us your order number to asisst your inquiry please?Thank you
Hi, I would like the english manual for my order. Can you provide, thank you.Also, if the unit is in korean language audio, is it possible to have it english version ?Order no, 47864388 and 47864389.Urgent, thank you.
Dear customer, In this case, we can provide english manual in pdf file form. In order to do so, please provide us your email. We are very sorry to inform you that voice guide would not be changed but it only speaks of opening and closing door, so we are afraid it won't be a problemThank you
Hi, email address is email@example.com I would also like the english manual for MI-310K Mirle Digital Door Lock, order number 47864396.The unit also did not come with english manual, can i have the english manual for this model also. Thank you
Dear customer,Thank you for contacting us. Our customer satisfaction team has sent you an email. Our deepest apolgies, as we checked the manuila list we could not find the english manual for MI-310K model.
Hi, can it be installed on new HDB BTO flat?
Dear customer,This door lock is applicable and installable to any type of flat, what matters is type of door. If the door is light wooden door, you have find it difficult to install is as door has to be heavy and stong to sustain weight of the door lock.Thank youbest regards
Hi does your Gateman V 20 comes with 4 ISO1443A type cards and english manual? Thanks
Dear customer,Thank you for contacting us.We are happy to assist your inquiry.It comes with 4 RFID cards and we send you the manual via email. So please send us an email with order number to request manual after purchasing.Best regards.
Dear seller, do you have the option for english speaking with remote control for gateman F10? If there is, please put in the option for selection. Thks
Dear customer,Thank you for contacting us.If you do not mind, please contact us at firstname.lastname@example.org and we will answer as soon as possible.I will be waiting your email.Best regards.
There isn’t any posted question about item.