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Jabra Sport Pace Wireless Sports Headphone - Singapore Warranty
109.6

JabraJabra Sport Pace Wireless Sports Headphone - Singapore Warranty

See all Jabra items

Customer who recommended this item
21
Customer Satisfaction Score
85%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 19, 2016
Manufacturer/
Place of origin
Jabra Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Wireless Sports Headphone
BOOKMARK 1 2 3 4 5 6 7

Photo Review (10)

Customer Review (25)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 08, 2018 tan***
Highly Recommend Dec 15, 2017 cq4***
Highly Recommend Oct 14, 2017 and***
Highly Recommend Oct 01, 2017 bul***
Highly Recommend May 26, 2017 _oz***
Highly Recommend May 20, 2017 Leo***
Highly Recommend May 16, 2017 mse***
Highly Recommend May 16, 2017 Mys***
Highly Recommend Mar 09, 2017 wai***
Recommend Feb 13, 2017 yon***

Item Q&A(4)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    Parisilk
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    Parisilk
  • Answered
    Question
    wen******* 2018-01-15
    Answer
    Hi

    It is already more than a month. Our replacement works only between 7 working days. Please check for the warranty.

    Thank you.
    Parisilk 2018-01-15
    Question
    Yea, your Q&A mentioned the product has 2 years warranty. It's still under warranty. How should I return it and get it replaced?
    Answer
    Hi

    The 2 year warranty is from the manufacturer not from the seller. Also we can do exchange only within 7 working days.

    Thank you.

    Question
    I called Jabra support, was told to contact local Jabra located in Plaza Singapura. Email got bounced back, could never reach them via phone. It's a simple thing, my product is faulty, I need to get it repaired or replaced but I am being referred here and there. Frustrated.
    Answer
    Hi

    The jabra service centre is at :

    Mojito Redemption Centre (Jabra Service Centre)
    68 Orchard Road #04-60/61
    Plaza Singapura Extension
    Singapore 238839

    Tel: 6534 8095

    Email: support_sg@jabra.com

    Operating hours: 11.30 am to 8.30 pm daily. Closed on Public Holidays.
    Please refer to it. The replacement cannot be made already it is more days . As said ealier the exchange is only within 7 working days.

    Thank you.
    Question
    Please email me a copy of the receipt. Thanks.
    Answer
    Hi

    Please keep the order confirmation from qoo10 for the purpose of proof of purchase. Because we are billing to qoo10.

    Thank you.
  • Answered
    Question
    kei******* 2017-11-30
    Question
    Hi, can you please reply?
    Answer
    Hi

    Please wait for the call from the outlet for self-collection.

    Thank you.
    Parisilk 2017-12-01
  • Answered
    Question
    pau******* 2017-06-08
    Answer
    Hi,

    The warranty for this item is 2 years.

    Thank you
    Parisilk 2017-06-08
  • Answered
    Question
    pk_******* 2016-07-18
    Answer
    Hi,
    Thank you for your query.
    We do sell only authentic and Brand new in box.
    One year local product hardware including labour and parts carry-in warranty.
    Thanks!!
    Parisilk 2016-07-18
Ask Question
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