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【Jacket Cardigan】 / Korean Style Long section Female Windbreaker/Coat/Loose/Hooded/Comfortable


Customer who recommended this item
168 (Based on 216 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Shanghai Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (68)

Customer Review (216)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2017 fum*******
netural Dec 13, 2017 win*******
Not Recommend Dec 07, 2017 app*******
Highly Recommend Dec 06, 2017 awa*******
Highly Recommend Dec 06, 2017 mpw*******
Highly Recommend Dec 04, 2017 blu*******
Highly Recommend Dec 04, 2017 chy*******
Highly Recommend Dec 02, 2017 ngj*******
Highly Recommend Dec 02, 2017 aub*******
Highly Recommend Dec 02, 2017 gna*******

Item Q&A(10)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

We offer free Normal Mail if you purchase over $25 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Normal Mail" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $25, it is important to follow the above for system to auto calculate.

Singpost normal mail - This is a non-traceable mailing method where Singpost will deliver the parcel direct to your letterbox but there is a RISK with mail will be lost or delayed by Singpost.

Notice
Seller

We offer free Qxpress if you purchase over $50 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $50, it is important to follow the above for system to auto calculate.

If above steps are not followed and shipping fee is incurred, seller will not be doing any refunds.

Answered
2017-11-05
jjw*******
User

Is material for cg17 jacket slightly stretchable

User

Hi

It's unable to stretch.

Thank you

Answered
2017-11-05
jjw*******
User

Cg17 jacket is it stretchable at all?

User

Already answered inquiry. If you have another any question, please contact to us.

Answered
2017-11-02
luc*******
User

Hi
Am interested in cg08 very light pink color(pink and beige)
I don't understand which color to choose in the option
Red
Hot pink
Rose

User

Hi

For the light pink is not available.

Thank you

Answered
2017-10-31
yol*******
User

Hi,

When will item CG06 (Blue color) be restock?

Thanks

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-30
jjw*******
User

Hi will you restock cg17 in black and rose size M?

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-24
jh_*******
User

Hi Seller ,


Will CG11 restock ?

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-24
zly*******
User

Hi.. May I know when will u restock CG11? Thanks.

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-22
chn*******
User

Order no. 231303060 You have updated u sent the item on 11 Oct but now it's already 22 Oct I still have yet to receive it. Have make many purchases from other sellers. First time waited for so long after item updated as sent. Singpost doesn't take so long to deliver. Please check.

User

Already answered inquiry. If you have another any question, please contact to us.

Address
INTERNATIONAL FURNITURE CENTRE 62 SUNGEI KADUT LOOP #01-09
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