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[JAPAN ASAHI GRADE!!] Samsung Galaxy S9/S9 Plus/Note 8 Curve 9H Tempered Glass Elite


Customer who recommended this item
58
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description 100% Authentic Samsung S9/S9 Plus Cases Casing Cover Drop-Resistant X-Doria Case Flip Wallet Dux Ducis Case Matte Smooth Frosted Case 5 Colour Clear Bumper Clear Air Slim Carbon Fibre Case
BOOKMARK 1 2 3 4 5 6 7

Photo Review (23)

Customer Review (64)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 15, 2018 joy***
Highly Recommend Jun 22, 2018 yeo***
Highly Recommend May 23, 2018 vel***
Highly Recommend May 22, 2018 aum***
Highly Recommend May 21, 2018 vin***
Not Recommend May 21, 2018 ang***
Highly Recommend May 19, 2018 eug***
Recommend May 19, 2018 aun***
Highly Recommend May 19, 2018 ant***
Recommend May 18, 2018 jen***

Item Q&A(5)

Status
Question & Answer
  • Answered
    Question
    sea******* 2018-05-19
    Answer
    Hi,
    your order :
    Model:Japan Asahi Grade 9H Tempered Glass Curve Elite / Phone Model:Samsung Note 8(+S$6) / Bundle 1: Remax Fast Charging Data Cable:[NONE] / Bundle 2: iRing Phone Holder:[NONE]
    Our TGis 4 sides where the adhesive is, Hence you will have no bubbles when you paste them onto your phone.
    See attached for explaination.
    We are going to introduce the Nano Screen Protector next week. will keep upi posted
    FTW Singapore Flagship Store 2018-05-20
    Question
    Hi,

    I believed you have not answer any of my question.
    Why the 1st order abs 2nd order items turn out to be different althought both are ordered using same link.

    Secondly, your shop claimed it is a full adhesive screen solution but it is only edge adhesive. (Refered to attach)

    The TGis 4 sides u mentioned totally not workable. When i touch the screen..sti got 'tar tar' sound which should that it is not close to the screen.

    Thirdly - pls refund since it is not the correct product.
    Answer
    hi,
    we will replace you another new Note 8 tempered Glass.
    we mail the item to you, then you take the same mailer bag and write there - Return to sender .then drop it to the mailbox ( To return the TG back to us)

    Attached is proof of shipping of the replacement case to you.
    Many apologies for the kind understanding on this matter.
    have a good day.
    cheers.

    FTW.SG Qoo10 Shop
  • Answered
    Question
    sea******* 2018-05-05
    Answer
    hI,
    Stock will only be in in 2 week time.
    Thanks
    Have a good day.

    cheers.

    FTW.SG Qoo10 Shop
    FTW Singapore Flagship Store 2018-05-05
  • Answered
    Question
    teo******* 2018-04-25
    Answer
    Hi,
    i am so sorry for the late reply.
    We will send you a replacement Brand New tempered glass for replacement. this is a clear full Glass Curve Elite Tempered Glass, should not have any problem.

    Kindly use the same Mailer Bag to send it back to us and Put return to sender .
    Please confirm the Address:

    Thank You for your kind understanding and patiencethank you.
    FTW.SG
    FTW Singapore Flagship Store 2018-04-27
    Question
    Hi i replied my address to you in private email thanks
    Question
    So has it been sent out to me???
    Answer
    hI,
    Please see attached prrof of delivery.
    Please confirm the address as well.
    Question
    Hi its not this address can you see my email? I provided the address there
    Question
    Pls see address attached
    Answer
    see proof-of-delivery
    Question
    The address is wrong its not what i provided you can you confirm where u sent to?
    Answer
    send to this address, Canberra drive.. can you confirm?
    Question
    Yes 21 Canberra drive, i did not see picture i thought you sent to pasir ris which is wrong, thanks very much
    Answer
    Thank you for support local company.
    Have a good day.
    cheers.

    Have a good day.

    cheers.

    FTW.SG Qoo10 Shop
  • Answered
    Question
    teo******* 2018-04-24
    Answer
    Hi,
    i am so sorry for the late reply.
    We will send you a replacement Brand New tempered glass for replacement. this is a clear full Glass Curve Elite Tempered Glass, should not have any problem.

    Kindly use the same Mailer Bag to send it back to us and Put return to sender .
    Please confirm the Address:

    Thank You for your kind understanding and patiencethank you.
    FTW.SG
    FTW Singapore Flagship Store 2018-04-27
  • Answered
    Question
    teo******* 2018-04-15
    Question
    My order number is 251827297
    Answer
    Hi Alan,

    Goodd ay.

    I have just checke dyour order option Model:BESTSELLING Case Friendly 9H Tempered Glass Clear / Design:Samsung Galaxy Note 8(+S$8.95)

    This is a case friendly Note 8 tempered gass, by right you should not have any issue with the sensitivity part as it was tested in the factory before we start selling this tempered glass.

    Could you take a short video clip to show us the problem so that we can ge tback to to the factory to investigate and then come back to yo uwit hasolution ?

    Once u have the video, plse send it to ftwsg515@gmail.com.

    TQ

    FTW.sg
    FTW Singapore Flagship Store 2018-04-16
    Question
    Is there a shop to bring down i demonstrate in front of u. Typing is very tedious now i have to press very hsrd to make sure the letters show up!
    Answer
    Hi Alan,

    Sorry, we do not have a shop, only office.

    We need you to take a short video clip for us to verify and take the matter with the factory.

    TQ

    FTW.sg
    Question
    Can i take one with the film on and one with it removed and u can compare cos I wanna remove the film anyway its very tedious to use
    Question
    Alreasy sent you the video thanks alot
    Answer
    Hi Alan,

    OK, thank you. We will review it and revert to you via email.

    TQ

    FTW.sg
    Question
    Hi any update?
    Question
    Hi any update?
    Answer
    Hi Alan,

    We have pass your video to the factory and am still waiting for their reply.

    Will let you know once we have news ia email, not to worry.

    TQ

    FTW.sg
    Question
    Anyway I really couldn't stand it anymore so ive already removed the protector, u can have it back if u want it for further forensics but can you refund me in the mean time.
    Question
    Hello??
    Answer
    Hi,
    i am so sorry for the late reply.
    We will send you a replacement Brand New tempered glass for replacement. this is a clear full Glass Curve Elite Tempered Glass, should not have any problem.

    Kindly use the same Mailer Bag to send it back to us and Put return to sender .
    Please confirm the Address:

    Thank You for your kind understanding and patiencethank you.
    FTW.SG
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