1) We will try our utmost to send out all orders in the next working day.
2) Deliveries made by normal mails are generally successful and could reach within 2 to 7 working days. However, normal mails could not be tracked and are subjected to delivery loss. If items are lost, Singpost and sellers will not be responsible even if the address was correctly written, therefore delivery via REGISTERED MAIL IS HIGHLY RECOMMENDED.
3) All Registered Mails are sent through SingPost. No deliveries are made on Weekends/ public holidays. Please ensure that someone is around to receive the items. If the item has failed to deliver, SingPost will leave an Advice Notice for redelivery or for you to collect the item at Post Office.
4) In the case where express delivery is required, delivery arrangement could be made through TAQBIN with a nominal fee.
6) Very important-Please confirm delivery status at Qoo10 when item is received, to ensure effective tracking of delivery status.