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Goo.n Official Store
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POWER MINISHOP RATE 90%
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GOONJapan Diapers/Pants 4-Pack Deal!


Customer who recommended this item
21061
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 27, 2016
Return Exchange Policy (1) Seller Apr 27, 2016
Manufacturer/
Place of origin
JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Japan Version Diapers/Pants 4 Packs Deal!
Delivery Delivery will be carried out by SingParcel Courier Service
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5,259)

Customer Review (20,689)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 17, 2018 wjh***
Highly Recommend Dec 17, 2018 ord***
Highly Recommend Dec 17, 2018 yi_***
Highly Recommend Dec 17, 2018 myw***
Highly Recommend Dec 16, 2018 sug***
Highly Recommend Dec 16, 2018 a_1***
Recommend Dec 16, 2018 zee***
Highly Recommend Dec 16, 2018 ong***
Highly Recommend Dec 16, 2018 l1z***
Recommend Dec 16, 2018 pls***

Item Q&A(1,512)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Goo.n Official Store
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Goo.n Official Store
  • Answered
    Question
    ann******* 2018-12-12
    Answer
    Private Enquiry
    Goo.n Official Store 2018-12-13
  • Answered
    Question
    fay******* 2018-12-12
    Answer
    Hi,

    Yes,it is.
    Goo.n Official Store 2018-12-12
  • Answered
    Question
    pei******* 2018-12-11
    Answer
    Private Enquiry
    Goo.n Official Store 2018-12-11
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Unanswered
    Question
    ele******* 2018-12-10
    Answer
    Private Enquiry
    Goo.n Official Store 2018-12-11
    Question
    Private Enquiry
  • Answered
    Question
    tan******* 2018-12-08
    Answer
    Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day. Best regards CS Endrew.

    Hi,

    We will arrange exchange for you.

    (Dec 10, 2018 10:08)
    Goo.n Official Store 2018-12-09
  • Answered
    Question
    107******* 2018-12-06
    Answer


    Will arrange exchange for you.
    Goo.n Official Store 2018-12-07
  • Answered
    Question
    ken******* 2018-12-03
    Answer
    Hi,

    Yes,there's changes in the packaging.It's 100% authentic import from Japan.
    Goo.n Official Store 2018-12-03
    Question
    Thank you. Please consider putting a notice to inform customers in your site with Qoo10 to avoid the initisl shock
    Question
    Thank you. Please consider putting a notice to inform customers in your site with Qoo10 to avoid the initisl shock
    Answer
    Sure!Thank you for the feedback :)
  • Answered
    Question
    tan******* 2018-12-01
    Answer
    Hi,

    There's new and old packaging.The picture in the listing is the old packaging..YO Tape is old packaging and OA is the new one.
    Goo.n Official Store 2018-12-03
Ask Question
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Policy & Notice
How to Return/Exchange