118.33

jaybirdJaybird X4 Bluetooth Wireless Earbuds Earphone Headphone Earphones Headphones

  • Retail Price
    US$168.94
    Q-Price
    US$118.33
  • Benefits
    Payment Benefit
    0% Interest Instalment Plan
  • Shipping From
    South Korea
    Shipping To
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    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateOverseas

    Qprime - US$4.46

  • Item Type
    View All
    ∙ Model
    Please select.view
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    • -----------------------------------------------------------
    • 01_X3
    • 02_New X4
    ∙ Color
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    • -----------------------------------------------------------
    • [Please choose the above option first.]
  • Add to Cart [Buy] Wish List

Customer who recommended this item
112
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$59.54 in a cart.
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Manufacturer/
Place of origin
jaybird / Overseas Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Jaybird New X4 X3 Bluetooth Wireless Headphones iOS Android Smartphone
BOOKMARK 1 2 3 4 5 6 7

Photo Review (57)

Customer Review (62)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 17, 2019 yee*** (SG SG)
Highly Recommend Mar 14, 2019 kaz*** (SG SG)
Highly Recommend Feb 17, 2019 y.z*** (SG SG)
Highly Recommend Jan 18, 2019 jia*** (SG SG)
Highly Recommend Jan 16, 2019 chu*** (SG SG)
Recommend Jan 12, 2019 hjk*** (SG SG)
Netural Jan 06, 2019 lon*** (SG SG)
Netural Jan 04, 2019 nwk*** (SG SG)
Highly Recommend Dec 26, 2018 mpr*** (SG SG)
Highly Recommend Dec 22, 2018 sgt*** (SG SG)

Item Q&A(23)

Status
Question & Answer
  • FAQ

    No exchange or return is allowed

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight
  • Answered
    Question
    ypp******* 2019-06-21
    Answer
    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We have no idea with your order number and name at this time.
    As this window is Q&A board for all of the general buyers,
    you should leave the message on your "MYQ10" page
    on "Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    so that we can find your order number and correct your full name.

    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-06-24
  • Unanswered
    Question
    lon******* 2019-04-20
    Answer
    Dear customer Thank you for contacting and apologize for the inconvenience caused to you. We do not know your order number and name at this time. As this window is Q&A board for the general buyers, you should leave the message on your MYQ10 page so that we can find your order number and correct your full name. Thank you for your patience collaboration. Best Regards
    Delight 2019-04-22
    Question
    Pse advise which email I can send my details n proof of purchase to.
    Answer
    Hello You have to use this contact window to share with Q10 side.
    Question
    I already mentioned that the order no is 286748560 on 28 Dec 2018. What other details u need before looking into my case ??? Pse see proof of purchase attached. Pse look into this without further delay.
    Question
    Since you have chosen not to respond, I have escalated to q10 cs.
    Answer
    Dear customer Thank you for contacting and apologize for the inconvenience caused to you. We do not know your order number and name at this time. As this window is Q&A board for the general buyers, you should leave the message on your MYQ10 page so that we can find your order number and correct your full name. Thank you for your patience collaboration. Best Regards
    Question
    Learnt that the item has been received by u n undergoing repair. Can I have the refund instead of repaired item? I have lost confidence in your product.
    Answer
    Dear customer Thank you for contacting It is often inadequate to use properly because of its normal use. Firstly we would like to work together to resolve the issue for your satisfaction. Therefore we kindly ask you to follow these steps in order to investigate with our manufacture. 1. Please describe the problem with your item in detail. 2. Please upload clear video of the product in good lighting or Youtube without voice. Thank you for your patience collaboration. Best Regards
    Question
    I hv sent d details, photo n video to q10 CS in May. I thought u hv d info n acknowledged the item is faulty. That is why u sent Qexpress to collect back d item n sent to Korea. Now, u can check d item yourself. My request is : I want a refund, I want my $ back. Pse process n not delay anymore. See video attached
    Question
    Pse update the status of my refund.
  • Answered
    Question
    and******* 2019-02-19
    Answer
    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
    Delight 2019-02-20
    Question
    thank you for your reply. however, you have not answer my question.

    now, my ear piece which I bought 5 months ago, now is faulty. Question:

    1. is it still under warranty? I'm staying in Singapore.
    2. if it is still under warranty, where can I sent it to repair. I understand the shipping cost to be borne by me.
    3. if it is not under warranty, why do you state in your website, stating 1 year International Warranty?
    4. if you are not covering the warranty, tell me where I can the ear piece to repair, under my own cost.

    thank you.
    Answer
    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.
    We do not know your order number and name at this time.
    As this window is Q&A board for the general buyers,
    you should leave the message on your MYQ10 page so that we can find your order number and correct your full name.
    Thank you for your patience collaboration.
    Best Regards
  • Answered
    Question
    koh******* 2019-02-17
    Answer
    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.
    As this window is Q&A board for the general buyers,
    you should leave the message on your MYQ10 page so that we can find your order number and correct your full name.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-02-20
  • Answered
    Question
    and******* 2019-02-16
    Answer
    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.
    As this window is Q&A board for the general buyers,
    you should leave the message on your MYQ10 page so that we can find your order number and correct your full name.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-02-20
  • Answered
    Question
    chr******* 2019-02-14
    Answer
    Private Enquiry
    Delight 2019-02-15
  • Answered
    Question
    Vir******* 2019-02-01
    Answer
    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
    Delight 2019-02-05
  • Answered
    Question
    amo******* 2019-01-30
    Answer
    Private Enquiry
    Delight 2019-01-31
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question
Delight KR
Available during
Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed

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Policy & Notice
How to Return/Exchange