Jenny shop
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JENNY SHOP 2017New Arrival Korean Blouse Casual Loose fit T-shirts/Basic Design T-shirts/Casual tops/Clothing/

See all JENNY SHOP items

Customer who recommended this item
1810 (Based on 2300 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Contact seller Seller 2016-06-12
A letter to Dear Customer Seller 2015-09-11
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (658)

Customer Review (2,300)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 22, 2017 rav*******
Recommend Nov 22, 2017 zol*******
netural Nov 22, 2017 l.s*******
netural Nov 19, 2017 che*******
netural Nov 17, 2017 eil*******
Not Recommend Nov 17, 2017 ker*******
Recommend Nov 15, 2017 chi*******
netural Nov 15, 2017 jer*******
Highly Recommend Nov 14, 2017 joy*******
Not Recommend Nov 12, 2017 gts*******

Item Q&A(170)

Status
Question & Answer
Date
Member
Notice
Seller


Notice
Seller

Dear Customers,

It is a great pleasure to serve you.

We are a Chinese seller and we are having great sale in Qoo10 now.

When buying in Qoo10 or any online stores, we understand buyers may have many questions on sizes, colour, material and availibility.

Before making a purchase, you may contact us by email if you have any doubts or quiries, we will answer your questions accordingly to ensure all our customers have a pleasant shopping experience with us.

Answered
2017-11-30
eun*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-14
eun*******
User

Please refund me my 4th order then I will confirm delivery.

User

你好,退款已经完成了,请查看,谢谢。

Answered
2017-11-13
eun*******
User

I ordered 4 items but came only 3.Please deliver the 4th item D3-18 for me to confirm delivery. Thanks.

User

你好,D3-18这个项目缺货了。我们申请退款给你可以吗?谢谢!

Answered
2017-11-02
kat*******
User

Hi D9-05 & D9-15 out of stock? Would u restock for these items ?

User

你好,有库存的,可以购买请重新试一下,谢谢!

Answered
2017-10-22
sal*******
User

Hi seller, I had brought 2 items, but too small can exchange the size? the measurement is correct but cannot wear.

User

Yes, Expensive postage back and forth, you agree to pay?

Answered
2017-10-20
dor*******
User

Hi,

I ordered 3 pieces but I only received 1 piece today. B16-10 and B16-19 not inside parcel. What happened? No stock? Please send me refund if no stock. Thanks.

User

你好,已经申请退款,3个工作日会退回,请注意查收,谢谢.

User

好的,谢谢。

User

好的。不用客气

User

我没有收到退款。Please check again.

User

你好,退款已经在10月23号完成了哦,请检查,谢谢!

User

我的credit card statement dated 5 November 2017 没有显示退款。要等到什么时候?十二月?

User

你好,是退回Qmoney账户哦,请查看,谢谢。

Answered
2017-10-19
myi*******
User

Received the parcel but 2 items are wrong, out of my 7 items ordered. You didn’t send me D3-18 and D5-14. And I got 2 items which is not in my order.
I been messaging you since Tuesday, but totally no response from your side. Disappointing.

User

Hello, your information has been replied, I do not know what reason you did not see. Please also please you get all the goods to take a picture to us to confirm, please also indicate which two pieces of clothing are wrong, two pieces of goods we will confirm after the replacement, thank you.

User

I saw your reply and answered to your question within 5 mins. Since then there’s no news from you.

These are what I ordered and received

These are what i did NOT order but received

You did not send me D3-18 and D5-14

User

Hello, is sent two wrong, please return the wrong item to this address:
English: (510010) Guangdong Province Guangzhou Baiyun Transverse 2 Alley 9 #, Pingshabei Street, ShiCha Road To: Huang Jinfeng, + 8613751776056,
The other two items, we will re-arrange, parcel please inform us, thank you.

User

Hi, since the fault is on your side, you should send me the 2 ordered missing items first. After I received them, then I return you the wrong items.
I already paid for my items ordered and shipping. But you made mistake by sending wrong items, so I will not bear any additional shipping cost. Is not fair for me as your customer.

User

Hello, we still apply for a refund to you, the wrong items do not have to return, thank you!

User

So are you going to send the 2 missing item? Or just refund?

User

Hello, will apply for a refund to you, thank you.

Answered
2017-10-18
The*******
User

Hi, just received parcel.
Ordered 4 pieces but only received 3. A17-1 is not inside.
Also, sizes are strange. One of M size is soooo small like kids size, and Another L is super huge. Please advise if can exchange. First time come across such size issues.

Thanks

User

你好,M码那件衣服是修身款的,L码长袖那款是属于宽松版型的,可以退回更换,你原意承担来回的运费?另外A17-这个项目是缺货的,如果你需要更换可以一起安排,或者做退款处理,谢谢.

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