OB Design
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JooJooClubOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CABLE KNITTED LONG SLEEVE OPEN FRONT TUNIC JACKET CARDIGAN TOP ★ PREMIUM QUALITY ★

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Customer who recommended this item
1 (Based on 3 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Wool Blend (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CABLE KNITTED LONG SLEEVE OPEN FRONT TUNIC JACKET CARDIGAN TOP ★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-29
c-w*******
User

Hi, as I urgently need the item, is it possible to collect directly from your warehouse or store? Appreciate your reply soon! Thank you!

User

Hi,

Thanks for your message.
Our clothing is direct ship out from Taiwan so you can't collect the clothing in our store.

Thank you
OBDesign.sg

Answered
2015-11-29
c-w*******
User

Hi, how long would shipping take? Hoping to receive by 4th Dec possible? Thank you!

User

Hi,

Thanks for your message.
Normally you will receive it within next week.

Thank you
OBDesign.sg

Answered
2015-06-05
Mil*******
User

Suitable for what temperature?

User

Hi,

Thanks for your message.
This clothing suitable wear in office with aircon.

Thank you
OBClub

Answered
2015-05-13
ain*******
User

Hi,

Will the stock be coming soon? Want to get with other jackets. thanks

User

Hi,

Thanks for your message.
We will restock and update our inventory everyweek, so you can visit our store and buy it in next week.

Thank you
OBClub

Answered
2015-05-08
ain*******
User

Hi, when will grey 4L be in stock. Would like to purchase. thank you

User

Hi,

Thanks for your message.
We're sorry to inform you the size and color that you want is currently out of stock. Normally we will restock and update our inventory everyweek, so you can visit our store and buy it in next week.

Thank you
OBClub

Address
2022 BUKIT BATOK STREET 23 #02-162
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