OB Design
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POWER MINISHOP RATE 90%
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OBDESIGNOB CLUB ★ OBDESIGN ★ IMODA ★ DENIM SKINNY CAPRI ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

See all OBDESIGN items

Customer who recommended this item
138 (Based on 178 reviews)
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 75% Cotton + 25% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ DENIM SKINNY CAPRI ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (178)

Customer Review board
Rating Feedback Date Written by
netural Jan 06, 2017 Bee*******
Highly Recommend Jan 03, 2017 jen*******
Recommend Dec 26, 2016 spa*******
Highly Recommend Dec 23, 2016 flo*******
Recommend Dec 18, 2016 sar*******
Highly Recommend Dec 02, 2016 car*******
Highly Recommend Nov 30, 2016 lee*******
Recommend Nov 30, 2016 Rav*******
Recommend Nov 29, 2016 che*******
Not Recommend Nov 25, 2016 wei*******

Item Q&A(22)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-03-12
jen*******
User

Hi seller... restock for black.. size S and size M ... when is restock. ?
Thks

User

Hi,

Thanks for your message
We're sorry to inform you we're not sure for the accurate restock date

Thank you
OBDesign.sg

Answered
2016-12-13
slc*******
User

Denim blue capri size XXL instock?

User

Hi,

Thanks for your message.
We're sory to inform you it's still out of stock

Thank you
OBDesign.sg

Answered
2016-11-13
h_y*******
User

Hi, as the measurements varies a range. Which size shld i purchase?
Waist:27, hip: 34, thigh: 17.5, calves:13.5
Pls kindly advise me. Thanks.

User

HI,

Thanks for your message.
We recommend you follow the actual wearing report to choose the size. If you have any questions, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Answered
2016-11-02
faz*******
User

Hi Seller,

I would like to purchase the pants.
In the event that I purchase the pants tomorrow (Thursday, 3 Nov), by when am I able to get the pants?

Hope to hear from you soon.

Thank you.

Regards,
Ayuilyana

User

Hi,

Thanks for your message.
You will get the clothing within next week if you make an order by today

Thank you
OBDesign.sg

User

Hi Seller.

I saw the previous update that you are preparing the items and it is expected to be shipped on 10 Nov.

Would you be able to expedite the shipping as I will be away on 12 Nov & need the pants on 11 Nov?

Please & thank you very much for your kind understanding.

Hope to hear from you soon.

Thank you.
Ayuilyana

User

Hi,

Thanks for your message.
The clothing is on the way from Taiwan and we estimate you will receive the clothig within this week

Thank you
OBDesign.sg

User

Hi Seller,

Has my pants been shipped out?

Would appreciate it if I can receive it on this Friday as I will be overseas and uncontactable on Saturday onwards.

Please advise. Thank you.

User

Hi,

Thanks for your message.
We estimate you will receive the clothing by friday or saturday

Thank you
OBDesign.sg

User

Hi Seller,

Can I just know the exact date as to when my items has been shipped out?

Thank you.

User

Hi,

Thanks for your message.
The tracking number is 2300096519 - RZY Express

Thank you
OBDesign.sg

Answered
2016-10-30
ezz*******
User

Hi will you restock 4xl in both Colours?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-09-29
tan*******
User

Hi,

I have actually requested for an exchange for the 2 capri pants that I've received as it was too large. (Order no.: 188613498/188613499) I would like to change it to XL instead. It would really be appreciated if the exchange can be made as I really like the pants. I have only tried the blue once. And the black one is still as intact and new as it is.

By the way, may I have the your full address so that I can ship back these 2 pcs that I have for exchange?

Hope to receive your favourable reply.

Thanks!

Best,
Meihui

User

Hi,

Thank you for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101797. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

Answered
2016-09-26
sil*******
User

Hi,
i had ordered 3 items which 2 of them are out-of-stock as advised by your staff. I was told to cancel the 2 items and ask for a refund. But up till now still nothing is been done. May I know what is the next step to do?
Order Number : 188242880 And 188242881

And for my only item that is in-stock, i cant track the tracking number on the website. It shows error.
Order Number: 188242879

Please kindly advise. thanks

User

Hi,

Thanks for your message.
The order is already cancel and the tracking will show the status within this 2 days.

Thank you
OBDesign.sg

Answered
2016-09-22
ste*******
User

Today just received item and notice near the inner thigh , the lining already came out, it was pretty obvious if putting on . Pls take a look at picture send. Kindly either exchange or made a refund . Thks

User

Hi,

Thank you for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101781. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi !

Can you please arrange your courier people to pick up from my place and exchange on spot, otherwise I still need to make a trip to post office . My office area have no post office and I have to arrange on weekend which unlikely
can do it .
Today someone at home, can pls arrange either today or tomorrow. Thanks

User

Hi,

Thanks for your message.
We're sorry to inform you we can't arrange the shipping people to collect the clothing from customer. We're sorry for the inconvenience

Thank you
OBDesign.sg

User

Hi ! In that case, I'll suggest you made a refund to me and get someone to collect back item . Otherwise is too
troublesome for me .

Thanks

User

Hi,

Thanks for your message.
We're sorry to inform you we can't collect the clothing from customer. We're sorry for the inconvenience

Thank you
OBDesign.sg

User

Hi !

In the first place, it is not my fault ,your side should check before sending out to us? So Can I ask for
refund ?

User

Hi,

Thanks for your message.
All of the clothing is already QC from Taiwan OB and can you ship back the clothing to us and we will ship the replacement to you.

Thank you
OBDesign.sg

User

Hi !

Sorry for late reply. I had decided not to exchange my stuff as I find too troublesome to do it. Thanks for the trouble.However, pls feedback to your Taiwan supplier to check before delivery .

User

Hi,

Thanks for your message.
We're sorry about that. If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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