OB Design
OB Design Join Fellow
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POWER MINISHOP RATE 90%
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OBDESIGNOB CLUB ★ OBDESIGN ★ IMODA ★ ORANGEBEAR ★ V-NECK LONG SLEEVE KNITTED CARDIGAN ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
162 (Based on 194 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Acrylic (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ ORANGEBEAR ★ V-NECK LONG SLEEVE KNITTED CARDIGAN ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (49)

Customer Review (194)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 14, 2017 ely*******
Highly Recommend Aug 04, 2017 soh*******
Recommend Jun 19, 2017 ali*******
netural May 29, 2017 lim*******
Highly Recommend May 28, 2017 jon*******
Highly Recommend May 01, 2017 sha*******
Highly Recommend Apr 30, 2017 shi*******
Highly Recommend Apr 21, 2017 cla*******
Highly Recommend Mar 31, 2017 cle*******
Highly Recommend Mar 17, 2017 ahp*******

Item Q&A(25)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-12-27
haz*******
User

Hi seller, any restock for round neck Cardigan? All the selection are for v-neck only.

User

Hi,

Thanks for your message.
You can visit below url to get the round neck cardigan
http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=439539685

Thank you
OBDesign.sg

Answered
2016-11-17
bre*******
User

If I order today, how long I could receive my item? I need it by 23/11. Is it possible

User

Hi,

Thanks for your message.
Normally we will take 4-6 working days to deliver the clothing

Thank you
OBDesign.sg

Answered
2016-11-15
tul*******
User

Dear Seller

I have received the green cardigan with a disappointment. My order number is 193158414. The cardigan comes with a hole, and it is quite significant. I would like to request for a new piece to be sent to me. If this is impossible, I would like to request a refund. I have attached the pictures for proof. Please advise asap. Thank you.

User

Hi,

Thank you for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101874. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

Answered
2016-08-12
len*******
User

hi seller

I just placed 2 orders with you: 184203199 and 184203200 which are pending shipping on 17 aug.

If I wish to place another order here, can you kindly please remove the shipping fee as this will be combined shipping with my previous 2 orders which have yet to be sent out? thanks.

User

Hi,

Thanks for your message.
We're sorry to inform you the clothing is already ship out from Taiwan so we can't combine another order with this order for you.

Thank you
OBDesign.sg

Answered
2016-04-13
jz1*******
User

It has almost been 3 weeks n no trackin number etc.. has my order been process???

User

Hi,

Thanks for your message.
Yes, We estimate you will receive the clothing by tomorrow. Please let us know if you didn't receive it by friday.

Thank you
OBDesign.sg

Answered
2016-04-12
wis*******
User

please advise when can i receive the item

User

Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it within this week. Please let us know if you didn't receive it within this week.

Thank you
OBDesign.sg

User

I dun received this item..whle the delivey status delivered...
I need explanation and where is my item..
Pls replay asap

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

ok...already check in my letter box and item is there...this my first time purchase the courier put in my letter box.
usually they will send direct to my house.
BTW thanks.

regards
Ariffin Muharam

User

Hi,

Thanks for your message.
We're glad to hear you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

Answered
2016-04-09
kir*******
User

Hi seller,

Till now the tracking number provided to me is shown as "error not found". Can you please help to check the status? The ID is 168429383. Thanks!

User

Hi,

Thanks for your message.
We're sorry about that and we will check it for you. We estimate you will receive th clothing within this week and please let us know if you didn't receive it within this week.

Thank you
OBDesign.sg

Answered
2016-03-25
zha*******
User

Any restock on Peach Colour V neck for XL ?
I wish to purchase it.

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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