OB Design
OB Design Join Fellow
37,129 Fellows
$12.00
POWER MINISHOP RATE 90%
15.90

OBDESIGNOB CLUB ★ OBDESIGN ★ IMODA ★ RIPPED STRETCH SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

See all OBDESIGN items

Customer who recommended this item
9 (Based on 13 reviews)
Customer Satisfaction Score
82%
  • Product 70%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ RIPPED STRETCH SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 22, 2017 ang*******
netural Sep 04, 2017 cyn*******
Not Recommend Jul 24, 2017 yin*******
Highly Recommend Jun 11, 2017 Blu*******
Highly Recommend May 20, 2017 esp*******
Recommend May 11, 2017 cre*******
Highly Recommend May 04, 2017 tan*******
netural Aug 11, 2016 Jul*******
netural May 30, 2016 jus*******
Recommend Apr 03, 2016 pas*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-09-20
ang*******
User

Hi Seller my order no. 228991311. tracking result show the parcel delivered and completed but i did not receive my it. Please check

User

Hi,

Thanks for your message
The new tracking is 2300179796 - rzy express, we estimate you will receive the clothing within this week

Thank you
OBDesign.sg

Answered
2017-05-05
suz*******
User

Hi, how come i cannot apply your coupon of $16 when I have orders more than $36 in my cart? the error stated was "This coupon is exclusive for specific brand items. Please check the coupon condition." My cart has got only items from your store.

User

Hi,

Thanks for your message.
For the $16 coupon is only valid for the brand "OBDesign", you can refer the photo we attach. You can choose the clothing in below url : http://list.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=6780

Thank you
OBDesign.sg

User

Isn't this under ur OBDesign brand?

I bought 3 items total more than $36 but cant use the coupon.

User

Hi,

Thanks for your message.
The coupon can't apply in this clothing, this clothing is mark as joojooclub

Thank you
OBDesign.sg

Answered
2017-05-05
Blu*******
User

Hello, any restock for siz M for black soon? Thank u

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2017-04-25
ttp*******
User

Hi Seller,

Will you restock black colour M size? Thank you!

User

Hi,

Thanks for your message
The clothing is already restock

Thank you
OBDesign.sg

Answered
2016-12-13
slc*******
User

Restock for 2XL?

User

Hi,

Thanks for your message.
We're sory to inform you it's still out of stock

Thank you
OBDesign.sg

Answered
2016-04-04
lim*******
User

Hi,

I have rec'd my item, but the size is too big. Is it possible to arrange for an exchange?

Thanks.

User

Hi,

Thanks for your message.
May I know which size that you prefer to exchange?

Thank you
OBDesign.sg

User

Hi,

I ordered a 4L, would like to exchange for a 3L.
Thanks for the quick response :)

User

Hi,

Thanks for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101556. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi,

I have already sent back my item few weeks back but have yet to received the exchange. Can you advise?

Thanks.

User

Hi,

Thanks for your message.
We have already receive your return clothing and we will ship the clothing to you asap.

Thank you
OBDesign.sg

User

Hi,

Its been almost a month since you advised that you will be sending out the exchange item but i have yet to receive anything yet.
Can you let me know when will the exchange be sent out? Otherwise, can i request for a refund?

Thanks.

User

Hi,

Thanks for your message.
We're sorry for the delay and we estimate you will receive the clothing within next week.

Thank you
OBDesign.sg

User

Hi,

It been 3 weeks since the last reply. Still have not received my exchange item?

User

Hi,

Thanks for your message.
We're sorry to inform you the clothing is defect when arrive Singapore and may I know do you want exchange to another clothing?

Thank you
OBDesign.sg

User

Hi,

Can replace with Ripped Stretched Skinny Pants in White 2L? If there is price difference, how to top-up?
Item link http://list.qoo10.sg/item/JOOJOOCLUB-OB-CLUB-OBDESIGN-ORANGEBEAR-RIPPED-STRETCH-SKINNY-PANTS-S-XXXXL/470745365

Thanks.

User

Hi,

Thanks for your message.
Can you top up the difference $4.12 to 426-377-608-3 -UOB. Please send the receipt to us once top up.

Thank you
OBDesign.sg

User

Hi,

See attachment for top-up. Do advise when can i expect the item to be received.

Thanks.

User

Hi,

Thanks for your message.
We will do an exchange for you, we estimate you will receive the clothing within next week.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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