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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ ROUND NECK STRIPE SHORT SLEEVE TOP ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
12 (Based on 13 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ ROUND NECK STRIPE SHORT SLEEVE TOP ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Customer Photo Review board
Nov 19, 2015
yan*******
Oct 06, 2015
dia*******

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 19, 2015 yan*******
Recommend Nov 09, 2015 mal*******
Highly Recommend Nov 02, 2015 fro*******
netural Nov 02, 2015 jan*******
Recommend Oct 21, 2015 q.y*******
Highly Recommend Oct 06, 2015 dia*******
Highly Recommend Sep 11, 2015 hot*******
Recommend Sep 01, 2015 Sia*******
Recommend Aug 30, 2015 peg*******
Highly Recommend Aug 25, 2015 jen*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-02-20
kar*******
User

Dear Seller,

Please refer to order :163319632 & 163319633. The order was made on 14 Feb 2016 and information was given that items were shipped out
On 16 Feb 2016. I have NOT received the items. May I know what is the current status?

Regards
Karen Woon.

User

2016-02-22 10:54:19

Hi,

Thanks for your message.
We're sorry for the delay, we have check with shipping company in today morning, we estimate you will receive the clothing within this week. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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