OB Design
OB Design Join Fellow
37,527 Fellows
50%
POWER MINISHOP RATE 90%
OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ CHIFFON DRESS/MAXI SKIRTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
20.90

JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ CHIFFON DRESS/MAXI SKIRTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
4 (Based on 5 reviews)
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ CHIFFON DRESS/MAXI SKIRTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-02
bea*******
User

Hi

When will the items arrive? Its been almost a month.

User

Hi,

Thanks for your message.
We're sorry to inform you it's still out of stock, do you want exchange the size from 2L to XL?

Thank you
OBDesign.sg

User

Hi

Can you cancel my order? I have been waiting for too long.

I cannot imagine if i have not contacted you, would you have not inform me that the item is oos

User

Hi,

Thanks for your message.
Can you make a non receipt claim to us and we will make a refund to you. Can you let us know once you make a non receipt claim?

Thank you
OBDesign.sg

User

Hi

I am no longer able to make a non receipt claim. What should I do?

User

Hi,

Thanks for your message.
Can you give us your order number? We will make a refund to you from our side.

Thank you
OBDesign.sg

User

Hi

My order number is 154155907

User

Hi,

Thanks for your message.
We found the size 2L is still out of stock but size XL is available, do you want exchange to size XL?

Thank you
OBDesign.sg

User

I think i would prefer a refund. XL vs 2XL, what if the person im buying for cant wear?

User

Hi,

Thanks for your message.
We will make a refund to you for this order.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
Ask Question
Policy & Notice
How to Return/Exchange