OB Design
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POWER MINISHOP RATE 90%
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OBDESIGNOBDESIGN ★ ORANGEBEAR ★ DENIM-CUFF MIX-UP WEAVED SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★

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Customer who recommended this item
45 (Based on 49 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DENIM-CUFF MIX-UP WEAVED SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (15)

Customer Review (49)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 07, 2018 boy*******
Highly Recommend Jan 25, 2018 jen*******
Highly Recommend Jan 23, 2018 hew*******
Highly Recommend Jan 14, 2018 por*******
Highly Recommend Nov 12, 2017 joe*******
Highly Recommend Sep 12, 2017 Jas*******
Highly Recommend Aug 18, 2017 lit*******
Recommend Aug 06, 2017 yeo*******
Recommend Jul 15, 2017 ver*******
Recommend Jul 11, 2017 ste*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-11-11
sta*******
User

Secret Inquiry

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Answered
2017-05-08
joe*******
User

Hi there,

Ok please provide the address for me to exchange for m size.

Thanks!

User

Hi,

Thanks for your message
Can you top up the shipping fee $3.99 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA102115. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost). Please send back the clothing to us within 7 days.

Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

Answered
2017-05-08
joe*******
User

Hi there, I bought the L size but it's too big for me, can I change it to M instead? Thank you.

User

Hi,

Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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